Very poor service Wrong part sent through technician 3 times!!
I contacted Appliance Repair team for my Whirlpool washing machine repair more than a month ago. Technician came at that time and did the diagnosis and said machine needs washer lock assembly and Bezel lid lock. Technician then asked for $400 deposit.
I waited for weeks ..since parts were not available and back ordered. After several follow ups, they sent a Technician with the wrong part.. not one time three times!
When I called the office.. I don't get a proper Answer.. they always said they are working on our file... when I ask the manager on duty, they said not available.. looks like the management is hiding behind the desk!! This company has no clue on what they are doing. Very poor customer service with no valid answer or root cause of the problem.
I am so frustrated with this company.. till todate my washing machine is out of order. I have canceled the service with them and now requesting my refund for the deposit paid.
Do not call or use APPLIANCE REPAIR TEAM
for any of your appliance services!!
- Approximate cost of services:
- $400.00