Appliance Repair Team Inc.

My dishwasher door wouldn't shut.

I am fairly handy but I decided to have a professional come and take a look. I can't tell you how much I regret calling Appliance Repair team. From the rude, condescending "office manager" to the incapable technician who came to my house, this company is a disaster from top to bottom.

I acknowledge that I'm the one who didn't do my own due diligence. Had I just looked at a few reviews, I would never have chosen to hire this company. Lesson learned!

Here's what happened - Technician shows up, tells me he will fix whatever needs to be fixed during that visit, provided no new replacement parts needed to be ordered. Prior to doing anything, I paid him $271. He then spent 10 minutes looking at the dishwasher, WITHOUT taking the inner panel off. I was then presented with a quote for an additional $346.06 for a new lock with switches. This was simply too much money so I declined to have the repair done. So, the technician was here for less than 30 minutes and I was charged $271 and nothing was fixed.

After the technician left, I decided to take a look for myself. I removed the inner panel from the dishwasher, disconnected the switches and it took me 5 minutes to make an adjustment to the locking mechanism. It simply got stuck in the wrong position. My dishwasher works perfectly fine.

Do not hire this company to do any work. How they are still in business is shocking to me.