Westside Drainage

Drainage Contractors
3415 Pandora Street Vancouver BC V5K 1W7
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94%

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Reviews for Westside Drainage

Average customer rating:
9.8 10 (61 reviews)

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Lori in Delta
Lori in Delta
1 review Delta, BC
10/10

Crawl space water

During the recent atmospheric river events, I experienced water in my crawl space.
Westside Drainage was the only company to return my call and they returned it promptly! Carlo was professional, reassuring and allowed me to navigate a very stressful situation in the most budget friendly way.
I would not hesitate to recommend Westside Drainage in the future!
Lori

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Company Response

It was a pleasure working with you and your family. Thank you

Private User
Private User
Private User reviews Anmore, BC
10/10

Drainage System Review

Carlo from Westside Drainage completed an inspection and provided advice following the purchase of our new home. He was communicative about the process, some of the issue we had and recommended practical next steps to get everything overcome.

We are very happy to have worked with Carlo and will definitely be working with him again in the future.

Spencer

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Company Response

It was a pleasure working with you. Thank you

Private User
Private User
Private User reviews Vancouver, BC
10/10

outside drainage system maintenance

Had a basement flood 2 yrs ago, and not happy with the company that did repair using PVC replacement pipes for original clay tiles on one side of house to front yard sump. Carlo did a video inspection of whole drainage system, and flushed everything to the sump. He came promptly, explained in detail each step of the procedure, with exceptional knowledge. Good news is that my old remaining clay tiles worked very well, and did not need replacement. Added bonus was he cleared a very slow backed up main inside basement drain, and pointed out some other potential problems that needed to be fixed by a plumber.

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Company Response

It was a pleasure working with you. Thank you for the review.

Private User
Private User
2 reviews Delta, BC
10/10

Effective and Friendly Service!!

We met Carlo after a flood in our garage that we'd called a big name company out to resolve and they gave us a huge quote for a full redo of our drain tile ($35K!). Carlo gave us a much more reasonable second opinion and for a fraction of the cost he solved our problem. He's been back since to help us with maintenance and keep things running as they should and now I wouldn't call anyone else! Aside from being fast and effective he's also friendly and, perhaps above all, honest! I'd recommend him in a heartbeat! Thanks for the great service!

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Company Response

It was a pleasure working with you and your family. Thanks for the kind review

Tucker
Tucker
0 reviews Vancouver, BC
10/10

Drainage problems resloved!

I've had this wonky drainage issue for over 20 years. After my first flood I was advised to flush my drain tiles every couple of years at ever increasing costs. Some even told me to dig out my drain tiles (over $10000 estimate) as the tiles had collapsed.
Finally I decided to get some professional advice and called Carlo. It was the best thing I did. For $500 he told me what the problem was, arranged for a qualified contractor to rectify the issue (about 2500 bucks) and now I don't have to worry every time it rains.
This guy knows his stuff so let him guide you to the right solution.
Thanks Carlo!

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Company Response

It was my pleasure to help you solve your Drain tile problem. Thanks for the review all the best

Alex
Alex
1 review Vancouver, BC
0/10

Bad customer service

Carlo did a video inspection on my house’s drain tile a while back and promised a quote but he never did. I didn’t follow up until now so I called him today. He said he needs to do another video inspection in order to give me a quote. While I was trying to get his assurance that he will give me a quote after the second video inspection, he hung up the phone before I finished my question.

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Karin in Vancouver
Karin in Vancouver
0 reviews North Vancouver, BC
10/10

Practical and Honest

Carlo inspected the drainage at our old house and offered practical solutions to prolong the life of the system, cleared out some blocked drains and worked with the gutter company to recommend best routing of rainwater through the drain system. I had my drainage inspected by another company who only gave me the replace it all $60K option, so I was thankful that Carlo was able to offer some solutions that were less extreme!

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Company Response

It was a pleasure working with you and your family. Thanks for the review

Mary in Vancouver
Mary in Vancouver
2 reviews Vancouver, BC
10/10

Great expertise

After discovering water on my basement floor and finding out it didn't have to do with a plumbing issue or leak, Carlo from Westside Drainage came by to take a look. He assessed potential areas where water could be coming from and did a video scope of my drain tiles. He walked me through every step and showed me what he would find. He assessed areas of concern and narrowed down where he felt the problem was. He then provided a couple of cost-effective options to fix. Carlo was thorough, knowledgeable and professional. I am thankful for the referral to Westside Drainage and now recommend them myself!

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Company Response

Happy to help solve the problem. It was a pleasure working with you. Thanks for the review

Frank in Richmond
Frank in Richmond
1 review Delta, BC
10/10

Water leak

I called West Side Drainage to scope my perimeter drainage system because I was having trouble identifying a water leak. Carlo was onsite the next morning, and when I explained the problem, I was having, Carlo immediately felt the drainage was not the issue, he had another hunch and encouraged me to open the drywall from the inside with his guidance. From there he was able to identify the source of the leak based on clues inside the wall, a huge relief to resolve this mystery. I was only charged for his time which was a lot less than the original scope of work. I highly recommend Carlo based on his extensive knowledge and fair billing.

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Company Response

It was a pleasure working with you. Glad I could help

Private User
Private User
Private User reviews Vancouver, BC
10/10

Drainage Issues Resolved

We contacted Westside Drainage after heavy rainfall had led to some water in our basement suite. Carlo arrived just a couple of days later to assess the problem. He described any issues he saw and provided a quote.

Once the work started, Carlo was diligent about keeping us informed with clear updates and ideas. He demonstrated experience, knowledge and enthusiasm for his work and findings. The work was finished within 2 days, under budget. The solutions provided were practical and affordable - with consideration given for the age of our home.

Carlo also connected us with an associate to do some gutter and downspout adjustments.

I would highly recommend Carlo and Westside Drainage.

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Company Response

It was a pleasure working with you. Thank you for your business and review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Westside Drainage

About Us
Who Are We? And What Can We Do For You?
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About Carlo
Carlo is the Owner and Operator of Westside Drainage. He is a Licensed Red Seal Journeyman Plumber and loves delivering drainage solutions to Metro Vancouver. Since 1987 Carlo has been working in the Residential and Commercial Plumbing & Drainage trade and started out as a plumbing and drainage inspector for the City of Vancouver. Carlo was recently nominated as Top in his trade Award for 2009 in the Province of BC.

Carlo knows what it means to deliver top-notch service to clients he genuinely cares about. That’s why Carlo insists on estimating and working on every job site himself to make sure your drainage system is getting exactly the service it needs – no more and no less.
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About WestSide Drainage

Westside Drainage Ltd. is a fully licensed Plumbing & Drainage Company that serves Metro Vancouver and surrounding areas. Westside Drainage Ltd. owned and operated by Carlo Bandiera who is a Licensed Red Seal Journeyman Plumber.

Westside Drainage specializes in drain tile systems inspections and repairs for homes and renovations. Often, competitors will represent that an entire drainage system needs to be replaced – a costly and work intensive process for most homeowners. Westside Drainage starts every project out with a Video Pipe Inspection that will determine whether a system needs repairs or complete replacement. You can watch the entire process so you know exactly what the problem is and what Westside intends to fix.

Call us today to book your Video Drain tile Camera Inspection today!

CATEGORIES
Drainage Contractors
SERVICES
Drain tile Video Pipe Inspections Drain tile Repair/Replacement Drain Flushing Sump Maintenance/Installation Drainage Repair/Replacement Wet Basements Flooded Basements
SPECIALITIES
Visit our Website or call us today @ 778 846-5539 24/7
WEBSITE
http://www.westsidedrainage.com
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
Cheque or Cash
LICENSES
Fully Licensed
MEMBERSHIPS
BBB A + Rated Company
LIABILITY INSURANCE
Yes
DIPLOMAS
Red Seal Journeyman
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job too small
WRITTEN CONTRACT
Yes
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