Westside Drainage

Drainage Contractors
3415 Pandora Street Vancouver BC V5K 1W7
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Reviews for Westside Drainage

Average customer rating:
10 10 (52 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Drainage Issues Resolved

We contacted Westside Drainage after heavy rainfall had led to some water in our basement suite. Carlo arrived just a couple of days later to assess the problem. He described any issues he saw and provided a quote.

Once the work started, Carlo was diligent about keeping us informed with clear updates and ideas. He demonstrated experience, knowledge and enthusiasm for his work and findings. The work was finished within 2 days, under budget. The solutions provided were practical and affordable - with consideration given for the age of our home.

Carlo also connected us with an associate to do some gutter and downspout adjustments.

I would highly recommend Carlo and Westside Drainage.

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Company Response

It was a pleasure working with you. Thank you for your business and review.

Diana in Vancouver
Diana in Vancouver
1 review Vancouver, BC
10/10

Sump problem in old house

The sump in my 1950s bungalow basement has probably never had any maintenance and given that there is rotting foliage or roots in the sump space, I think it could be in urgent need of attention. In order to know what to do next I needed to understand where the water in the sump comes from and how the sump works and what my options are, given the Covid situation. I called Westside Drainage to try to get and understanding of the problem. Carlos took the time to explain the way the components of the 1950s sump and how it functions. He did this very clearly and patiently and I now understand the sump enough to anticipate the various directions the problems and how the repair might go, and to make some informed decisions. I enjoyed our conversation. Of course he could not make any recommendations without accessing the sump and seeing it for himself, which I hope will become possible when the Covid risk gets under better control in BC. Carlos is clearly an expert at what he does, was patient, personable and excellent in this first phase of what will likely continue as sump repair project with him when Covid allows it.

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Company Response

Happy to explain things with you. Thanks for the review

Janet
Janet
1 review Richmond, BC
10/10

Drain Tile Problems

We were having drain tile problems in our townhouse complex. There was flooding in the ground floor duct work in one of the homes. We started out with a different company, who were unable to resolve the issue despite considerable time and money spent. When I called Carlo, he was very helpful right away on the phone. We made an appointment for him to come out and assess the situation. I found him to be very straightforward and knowledgeable. We (the strata) hired him to do the full job. Carlo did the work on time and on budget, and ultimately he solved our problem. He was very helpful with suggestions for preventing the problem from recurring in the future. Carlo was a pleasure to work with. I would highly recommend him.

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Company Response

Thank you for the review. It was a pleasure working with you. All the best

Carol V in Richmond
Carol V in Richmond
1 review Richmond, BC
10/10

Drainage contractor- knowledgeable and fantastic service

Contacted Westside Drainage based on their excellent reviews and was not disappointed. Carlo was able to come at short notice due to a drainage emergency I was having and quickly assessed the situation and provided some immediate temporary solutions. He committed to a date to begin repair work within a few days to investigate further and put In the permanent solution. I found him to be very knowledgeable of his trade, open, honest and reliable with a drive to understand the whole picture to get the right solution. The final cost of the work came in significantly lower than his initial estimate as he discovered he could perform repairs in a more cost effective way based on further discovery. I really appreciated his honesty and openness during his time working for me. He really took the time to explain everything to me fully. Thanks for doing such a great job at short notice. It was a pleasure meeting you

1 of 1 people found this review helpful.
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Company Response

Thank you for the review. It was a pleasure working with you.

Danny in
Danny in
0 reviews Vancouver, BC
10/10

Finally, the truth

I recently bought a home in Vancouver and it was clear there were drainage problems and I had concerns about flooding. The previous owner did some creative fixes that made things worse and I was worried about potential impact. I reached out to Carlo and he came out to scope the existing drain tiles and tell me what needed to be done. He put me at ease and explained / showed me exactly what the problem was and the solution. He gave me a schedule of when the work can be started, and we agreed on a date.

Carlo worked on my house for a few days and was prompt and reliable, he was a joy to see and was never too busy to explain things to the lowest level for me. He also gave me contacts for other tradesmen he has worked with in the past, this helped me immensely. I would recommend Carlo and Westside Drainage to anyone that needs help in that area.

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Company Response

Thank you for the review. It was a pleasure working with you. All the best in the future.

Robert
Robert
1 review Delta, BC
10/10

Emergency Drainage Service

We called Carlo on a very busy day for assistance with a backed-up drain-line that flooded part of our house. He arrived very soon after our call (even faster than promised), and quickly determined the source of the problem. He stayed on site until city engineers arrived, so he could personally report his findings to them. He called back later to check up and see if everything was OK, and gave us good advice for follow-up actions. We would definitely use his services again, and recommend him to others.

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Company Response

Thank you for the nice review. It was a pleasure working with you and your family.

Stephen in Vancouver
Stephen in Vancouver
1 review Vancouver, BC
10/10

great drainage fix and advice

Carlo is a very knowledgeable and experienced contractor. We wanted to work with him because of his reputation as someone who will address problem areas and not automatically suggest and entirely new system be installed unless it is warranted. Carlo conducts a thorough assessment and provides a report identifying location of sewer line and location of sump, which was hidden under a basement subfloor. This information will be very helpful if future work ever needs to be done. I would not hesitate to recommend Westside Drainage to friends, family and neighbours.

Stephen S. East Vancouver

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Company Response

Thank you for kind review. It was a pleasure working with you and your family.

Best regards. Westside Drainage

Greg
Greg
2 reviews Vancouver, BC
10/10

Excellent Customer Service

Carlo and Westside Drainage provided exceptional customer service. We purchased an older home with evident drain tile issues, and a friend highly recommended Westside Drainage for the job. Carlo was honest, and knowledgeable; he approached the job with the goal of fixing the problem at a reasonable cost. We were thrilled to learn that much of our drain tile system was operating well, and that Carlo only needed to fix a few problem areas in order to make our system fully operable. Throughout the process, Carlo took time to explain the issues and his approach to fixing it; he also made an effort to keep the cost reasonable. He efficiently fixed our drain tile issues and now we don’t have to worry about potential water issues. We would highly recommend Carlo, and Westside Drainage to friends, family, and neighbours.

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Company Response

Thank you for the review. I was a pleasure working with you and your family.

David in Burnaby
David in Burnaby
1 review Burnaby, BC
10/10

Drain Tile Repair

We wanted to have our home inspected for any foreseeable drainage problem as our home is 53 years old. After searching for a professional drainage company and reading the good reviews for Westside Drainage, we gave Carlo a call. A drain tile video camera was used for inspection.
A collapsed drain tile was seen, and water was building up in the area against the basement wall. Carlo repaired this problem. We were very pleased with Carlo's work. He is very professional and friendly and advised us in detail of the process of his work. We would recommend Carlo without hesitation if you want excellent work. We were very happy.

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Company Response

It was a pleasure working with you and your family. Thank you for the review

Anita in Vancouver
Anita in Vancouver
1 review Vancouver, BC
10/10

Great expertise!

Carlo was helpful and professional right from the get-go. We had a quote from another company during heavy rains. Carlo was super busy but took the time to check the site out on Google maps to get an idea of what was happening. He gave us a temporary fix solution to hang tight during more rain whilst he was still busy with other projects. It fixed our problem right then and there, without any more flooding!
Not only did Carlo help save us from a triple the cost quote of unnecessary work from another company, but he also delivered fast, efficient and quality service.

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Company Response

It was a pleasure working with you and your family. Thank you for the review

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Westside Drainage

About Us
Who Are We? And What Can We Do For You?
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About Carlo
Carlo is the Owner and Operator of Westside Drainage. He is a Licensed Red Seal Journeyman Plumber and loves delivering drainage solutions to Metro Vancouver. Since 1987 Carlo has been working in the Residential and Commercial Plumbing & Drainage trade and started out as a plumbing and drainage inspector for the City of Vancouver. Carlo was recently nominated as Top in his trade Award for 2009 in the Province of BC.

Carlo knows what it means to deliver top-notch service to clients he genuinely cares about. That’s why Carlo insists on estimating and working on every job site himself to make sure your drainage system is getting exactly the service it needs – no more and no less.
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About WestSide Drainage

Westside Drainage Ltd. is a fully licensed Plumbing & Drainage Company that serves Metro Vancouver and surrounding areas. Westside Drainage Ltd. owned and operated by Carlo Bandiera who is a Licensed Red Seal Journeyman Plumber.

Westside Drainage specializes in drain tile systems inspections and repairs for homes and renovations. Often, competitors will represent that an entire drainage system needs to be replaced – a costly and work intensive process for most homeowners. Westside Drainage starts every project out with a Video Pipe Inspection that will determine whether a system needs repairs or complete replacement. You can watch the entire process so you know exactly what the problem is and what Westside intends to fix.

Call us today to book your Video Drain tile Camera Inspection today!

CATEGORIES
Drainage Contractors
SERVICES
Drain tile Video Pipe Inspections Drain tile Repair/Replacement Drain Flushing Sump Maintenance/Installation Drainage Repair/Replacement Wet Basements Flooded Basements
SPECIALITIES
Visit our Website or call us today @ 778 846-5539 24/7
WEBSITE
http://www.westsidedrainage.com
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
Cheque or Cash
LICENSES
Fully Licensed
MEMBERSHIPS
BBB A + Rated Company
LIABILITY INSURANCE
Yes
DIPLOMAS
Red Seal Journeyman
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job too small
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.