Westside Drainage

Drainage Contractors
3415 Pandora Street Vancouver BC V5K 1W7
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2019 winner 2 timesBest of 2019winner 2 times

Reviews for Westside Drainage

Average customer rating:
10 10 (49 reviews)

Sort by

Carol V in Richmond
Carol V in Richmond
1 review Richmond, BC
10/10

Drainage contractor- knowledgeable and fantastic service

Contacted Westside Drainage based on their excellent reviews and was not disappointed. Carlo was able to come at short notice due to a drainage emergency I was having and quickly assessed the situation and provided some immediate temporary solutions. He committed to a date to begin repair work within a few days to investigate further and put In the permanent solution. I found him to be very knowledgeable of his trade, open, honest and reliable with a drive to understand the whole picture to get the right solution. The final cost of the work came in significantly lower than his initial estimate as he discovered he could perform repairs in a more cost effective way based on further discovery. I really appreciated his honesty and openness during his time working for me. He really took the time to explain everything to me fully. Thanks for doing such a great job at short notice. It was a pleasure meeting you

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for the review. It was a pleasure working with you.

Danny in
Danny in
0 reviews Vancouver, BC
10/10

Finally, the truth

I recently bought a home in Vancouver and it was clear there were drainage problems and I had concerns about flooding. The previous owner did some creative fixes that made things worse and I was worried about potential impact. I reached out to Carlo and he came out to scope the existing drain tiles and tell me what needed to be done. He put me at ease and explained / showed me exactly what the problem was and the solution. He gave me a schedule of when the work can be started, and we agreed on a date.

Carlo worked on my house for a few days and was prompt and reliable, he was a joy to see and was never too busy to explain things to the lowest level for me. He also gave me contacts for other tradesmen he has worked with in the past, this helped me immensely. I would recommend Carlo and Westside Drainage to anyone that needs help in that area.

Was this review helpful?
Company Response

Thank you for the review. It was a pleasure working with you. All the best in the future.

Robert
Robert
1 review Delta, BC
10/10

Emergency Drainage Service

We called Carlo on a very busy day for assistance with a backed-up drain-line that flooded part of our house. He arrived very soon after our call (even faster than promised), and quickly determined the source of the problem. He stayed on site until city engineers arrived, so he could personally report his findings to them. He called back later to check up and see if everything was OK, and gave us good advice for follow-up actions. We would definitely use his services again, and recommend him to others.

Was this review helpful?
Company Response

Thank you for the nice review. It was a pleasure working with you and your family.

Stephen in Vancouver
Stephen in Vancouver
0 reviews Vancouver, BC
10/10

great drainage fix and advice

Carlo is a very knowledgeable and experienced contractor. We wanted to work with him because of his reputation as someone who will address problem areas and not automatically suggest and entirely new system be installed unless it is warranted. Carlo conducts a thorough assessment and provides a report identifying location of sewer line and location of sump, which was hidden under a basement subfloor. This information will be very helpful if future work ever needs to be done. I would not hesitate to recommend Westside Drainage to friends, family and neighbours.

Stephen S. East Vancouver

Was this review helpful?
Company Response

Thank you for kind review. It was a pleasure working with you and your family.

Best regards. Westside Drainage

Greg
Greg
2 reviews Vancouver, BC
10/10

Excellent Customer Service

Carlo and Westside Drainage provided exceptional customer service. We purchased an older home with evident drain tile issues, and a friend highly recommended Westside Drainage for the job. Carlo was honest, and knowledgeable; he approached the job with the goal of fixing the problem at a reasonable cost. We were thrilled to learn that much of our drain tile system was operating well, and that Carlo only needed to fix a few problem areas in order to make our system fully operable. Throughout the process, Carlo took time to explain the issues and his approach to fixing it; he also made an effort to keep the cost reasonable. He efficiently fixed our drain tile issues and now we don’t have to worry about potential water issues. We would highly recommend Carlo, and Westside Drainage to friends, family, and neighbours.

Was this review helpful?
Company Response

Thank you for the review. I was a pleasure working with you and your family.

David in Burnaby
David in Burnaby
1 review Burnaby, BC
10/10

Drain Tile Repair

We wanted to have our home inspected for any foreseeable drainage problem as our home is 53 years old. After searching for a professional drainage company and reading the good reviews for Westside Drainage, we gave Carlo a call. A drain tile video camera was used for inspection.
A collapsed drain tile was seen, and water was building up in the area against the basement wall. Carlo repaired this problem. We were very pleased with Carlo's work. He is very professional and friendly and advised us in detail of the process of his work. We would recommend Carlo without hesitation if you want excellent work. We were very happy.

Was this review helpful?
Company Response

It was a pleasure working with you and your family. Thank you for the review

Anita in Vancouver
Anita in Vancouver
1 review Vancouver, BC
10/10

Great expertise!

Carlo was helpful and professional right from the get-go. We had a quote from another company during heavy rains. Carlo was super busy but took the time to check the site out on Google maps to get an idea of what was happening. He gave us a temporary fix solution to hang tight during more rain whilst he was still busy with other projects. It fixed our problem right then and there, without any more flooding!
Not only did Carlo help save us from a triple the cost quote of unnecessary work from another company, but he also delivered fast, efficient and quality service.

Was this review helpful?
Company Response

It was a pleasure working with you and your family. Thank you for the review

Private User
Private User
Private User reviews Vancouver, BC
10/10

Drainage Issue Fixed on Old Bungalow

After a heavy rainfall, we discovered water coming into our basement. We suspected that it was likely our drain tiles. Based on the positive Homestars reviews, we decided to call Westside Drainage to check our drainage. Carlo promptly did a thorough assessment with a video scope of our drain tiles. From the assessment, he clearly described the problems that he found and recommended isolated repair of the problematic corners of our house. After agreeing to his recommendations, Carlo efficiently completed and tested the repairs with incredible expertise and professionalism. I would definitely recommend him anyone with perimeter drainage issues.

Was this review helpful?
Company Response

Thank you for the review. It was a pleasure working with you.

Lats in Delta
Lats in Delta
1 review Delta, BC
10/10

Bring on the rain

Carlo knows his stuff. He doesn't offer the free inspection like some other contractors, but he does not over charge. He correctly found the problem at inspection and then when it was nearly the best case scenario during the repair, he lowered the estimate accordingly. It's easy to rate WestSide Drainage with 5 stars.

Was this review helpful?
Company Response

Thank you for taking time to write the review we really appreciate it. It was a pleasure working with you.

Patti Kaye in Vancouver
Patti Kaye in Vancouver
1 review Vancouver, BC
10/10

Drain Tiles or Sump Pump Problem?

Water issues in the basement meant investigation had to be done. 1st order of action was to check the drain tiles. Spoke to Carlo and he came out to scope out the system. He quickly found A) the Drain tiles needed to be flushed out as they had never been done & B) when the house was built 30 years ago certain areas were not done properly. The sump pump area pipes were not at the correct heights and needed to be fixed as this contributed to the standing water problem in the Drain Tiles. Made the arrangement for Carlo to come and correct the level of the pipes - which he did. I found him to do good work, showed up when promised, work was done within the quote and he offered excellent suggestions on the next step on to attacking the water problem. He offers solid help in getting contacts for helping to do the next step. I would recommend this company as all work was done as promised and there were no issues.

Was this review helpful?
Company Response

Thank you for the kind review. It was a pleasure working with you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Westside Drainage

About Us
Who Are We? And What Can We Do For You?
---
About Carlo
Carlo is the Owner and Operator of Westside Drainage. He is a Licensed Red Seal Journeyman Plumber and loves delivering drainage solutions to Metro Vancouver. Since 1987 Carlo has been working in the Residential and Commercial Plumbing & Drainage trade and started out as a plumbing and drainage inspector for the City of Vancouver. Carlo was recently nominated as Top in his trade Award for 2009 in the Province of BC.

Carlo knows what it means to deliver top-notch service to clients he genuinely cares about. That’s why Carlo insists on estimating and working on every job site himself to make sure your drainage system is getting exactly the service it needs – no more and no less.
---
About WestSide Drainage

Westside Drainage Ltd. is a fully licensed Plumbing & Drainage Company that serves Metro Vancouver and surrounding areas. Westside Drainage Ltd. owned and operated by Carlo Bandiera who is a Licensed Red Seal Journeyman Plumber.

Westside Drainage specializes in drain tile systems inspections and repairs for homes and renovations. Often, competitors will represent that an entire drainage system needs to be replaced – a costly and work intensive process for most homeowners. Westside Drainage starts every project out with a Video Pipe Inspection that will determine whether a system needs repairs or complete replacement. You can watch the entire process so you know exactly what the problem is and what Westside intends to fix.

Call us today to book your Video Drain tile Camera Inspection today!

CATEGORIES
Drainage Contractors
SERVICES
Drain tile Video Pipe Inspections Drain tile Repair/Replacement Drain Flushing Sump Maintenance/Installation Drainage Repair/Replacement Wet Basements Flooded Basements
SPECIALITIES
Visit our Website or call us today @ 778 846-5539 24/7
WEBSITE
http://www.westsidedrainage.com
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
Cheque or Cash
LICENSES
Fully Licensed
MEMBERSHIPS
BBB A + Rated Company
LIABILITY INSURANCE
Yes
DIPLOMAS
Red Seal Journeyman
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job too small
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.