Caldwell Plumbing

Plumbing
Pickering ON L1W 3V4
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Caldwell Plumbing
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Reviews for Caldwell Plumbing

Average customer rating:
9.8 10 (128 reviews)

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Shaun in Pickering
Shaun in Pickering
7 reviews Pickering, ON
10/10

Many Fixes completed by Caldwell! All amazing and would highly recommend !!!

I had contacted quite a few plumbing companies from the GTA and Caldwell Plumbing from the first call really surprised me.
They were the only company to be upfront and transparent with the pricing and estimated on the list of jobs I had to get completed at the house.

Tammy and Andrew caldwell himself did a great job answering my question and working with me on getting everything done and breaking down the numbers.

My first job was having my laundry room fixed by adding correct shut off valves, adding a new laundry sink, moving the waster plumbing, and addressing a water hammer from the washing machine. Drew showed up for this job and after I gave him the layout for everything he handled it very well. The end product is amazing ! the washer is so much more quiet and does not shake the entire house. Looks like a different laundry room and if there is an emergency we can easy shut off the water now ! Drew did an amazing job getting this all together !

The Second job was the Powered Room on the main floor. I was working on refreshing everything in there and when we pulled off the old toilet the flange was rusted and looked like it had leaked in the past. Another part of the job was to install new shut off values for the vanity and toilet.
Dale did this job and again showed him what needed to be done got right to it! Replaced the flange with a new one and knocked out the shut offs ! I also requested that he installed the bathroom vanity sink, faucet and even the toilet as an addition to the job and completed that in no time as well. Everything was completed so neatly I could not ask for more.

The Third job was also completed by Dale. Was installing my basement toilet, bathroom faucet and another additional facet. This was the smallest job I had to get completed and once again this was completed quickly and neatly!

What more can I saw about the Caldwell team!

They did all my projects so efficiently, cleanly and very reasonable pricing! I really appreciate all they did to make everything so smooth from start to finish.

Its very hard to find companies that will do work like its their own home and they demonstrated that every time that quality is so important to them !

Will be calling you for some work at my parents home in the new year
thanks again !

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Company Response

Hi Shaun, Thank you so very much for your kind words and for taking the time to write this nice review for us. We are happy that we were able to help with your projects. All the best for the Caldwell Team.

Wendy
Wendy
3 reviews Ajax, ON
10/10

Tub install

Despite the blizzard, they showed up on time and were so thorough, polite and courteous.
They did such an amazing job and in such a small period of time, I cannot say enough about them.
10 stars if I could.
Highly recommend them and I will be using them again.

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Company Response

Hi Wendy, Thank you for taking the time to do this review for us! Thank you for calling us and entrusting our team with your plumbing. Cheers!

Private User
Private User
Private User reviews Toronto, ON
10/10

No more leaks!

I had thought I had a leaky washing machine, but turns out it was a leaky water valve. One quick call to their very helpful call centre and I had a service scheduled within a few hours. Joe arrived exactly on time, followed all precautions for covid and was so extremely helpful and patient. He explained everything to me and very quickly fixed my issue as well as a couple more. This is the second time I've used this company and both times I have been very very happy. Highly recommend them.

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Company Response

Thank you for your kind words and for calling Caldwell Plumbing, we appreciate your business.

Mainul
Mainul
4 reviews Whitby, ON
8/10

Removing broken whole house water filter system to fix leakage

Technician was late for the appointment. Finally he showed up late in the afternoon. He spent around 1 hour inside his van and charged me for that time as well. However, he did a good job fixing my leakage issue by removing my broken whole house water filter system. He was nice and courteous. He knows his job. I was also expecting Punctuality and transparency in tracking number of hours spent to do the job.

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Company Response

Thank you for taking the time to write this review for us. Our goal as a service company is to arrive during the window provided. Unfortunately there are times when a simple call turns into an emergency resulting in our plumbers arriving late to their next call. We provide clients our service call rate and then hourly rate after the first initial hour, however if you feel that you were incorrectly billed kindly call our office and we are happy to review your invoice for you. We sure appreciate your feedback and your business. All the best from the Caldwell Team.

Private User
Private User
Private User reviews Toronto, ON
10/10

Plumbing

I had an emergency. Our sewage pit in the basement was emitting foul odours.
Caldwell was heavily booked but found a small gap at the end of the day to squeeze us in.
The plumber was so pleasant and courteous & did a thorough job despite his hectic day.

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Company Response

Thank you for your kind words, we are happy that we could assist.

Jean in Toronto
Jean in Toronto
0 reviews Courtice, ON
8/10

Replace turn off main water value

Prompt response. Appt made in good time. On time for appt. Clean, professional knowledgeable.. office manager great phone manners

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Company Response

Thank you for your kind words and nice review. All the best from The Caldwell Team.

Greg in Toronto
Greg in Toronto
2 reviews Toronto, ON
10/10

Stink Pipe Relocated

We needed a bathroom stink pipe relocated because it was right in the centre of a valley in the roof. No one wanted this messy, difficult job because it requires going into the attic. Caldwell took the job! They sent Dale, who was very friendly and knowledgeable. He did an A1 job, and carefully cutout the existing drywall in the bathroom so as to preserve the wallpaper. He also gave us some free advice about another plumbing issue. I would definitely hire Caldwell and request Dale again. We were very pleased!!!

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Company Response

Hi Greg, Thank you for the great review! Dale is certainly one of our excellent plumbers and were happy he was able to get the job completed for you.

Nancy in Toronto
Nancy in Toronto
1 review Whitby, ON
10/10

toilet install

Checked out quite a few plumbers to have a new toilet installed. Caldwell Plumbing was the most reasonable priced company. From the initial call with the pleasant greeting on the phone to the actual install everything went efficiently and professional. Harrison was exactly on time and performed the job perfectly. Received a call a day later asking how the job went. Was very impressed with this company and would not hesitate to use them again and recommend them to others.

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Company Response

Thank you for your review and for calling Caldwell Plumbing for your plumbing needs. We appreciate your business :-)

Private User
Private User
Private User reviews Ajax, ON
10/10

Bathroom Installation

I am very happy with the installation of 2 drop in sinks, a bathroom vanity and toilet. The job was completed perfectly and they left my home spotless after cleaning up the work areas. Highly recommend!

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Company Response

Thank you for your review and for calling Caldwell Plumbing for your plumbing needs.

Private User
Private User
Private User reviews Whitchurch Stouffville, ON
10/10

Cracked pipe under basement floor

The washroom on the second floor wouldn’t flush. I thought it was a simple problem, however, the issue turned out to be a cracked pipe underneath the cement basement floor. The crack was allowing dirt and stones to enter the pipe and it fully blocked waste from draining out to the sewer.

Justin from Caldwell plumbing knew exactly how to fix this problem. It was no sweat for him. I was really impressed with Justin’s work yesterday on my house. He precisely broke concrete to expose the area of the cracked pipe. He explained the process of what he was going to do. He made sure there wasn’t any other issues further down the pipe on the way to the sewer. He fixed the cracked section with excellent craftmanship. He backfilled and then cemented perfectly, and everything was cleaned up like he was never there. He is excellent at his craft, and he cares about what he does. It’s evident from his work.

I’m happy to have had someone so knowledgeable fix my plumbing problem.

If I ever have plumbing issues again, Caldwell is a business I fully trust.


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Company Response

Thank you so much for your review and for your business. We are happy that your plumbing issues were finally resolved.
Cheers!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Caldwell Plumbing

Caldwell Plumbing is a family owned and operated Plumbing Business since 1979. Our Specialties Include: – Customer First, Family Owned Business – Emergency 24 Hour Service – Prompt and Professional Customer Service – Competitive Pricing – Licensed and Insured Call Us Today For All Your Plumbing Needs!

CATEGORIES
Plumbing
SERVICES
Caldwell Plumbing provides plumbing service in and around Toronto, Ontario. Some of the services we offer include: Service Repairs Rough Ins Blocked Drains/Toilets Water Leaks Backflow Prevention Electric Hot Water Tanks Dishwasher Installation Faucet Installation and Repair Pipe Locating and Pipe Camera Inspections Pump Installation and Repair High Pressure Drain Cleaning Eco Friendly Products
WEBSITE
http://www.caldwellplumbing.ca/
YEAR ESTABLISHED
1979
PAYMENT METHOD
We Accept Visa, MasterCard, Cheques, And Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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