Purisoft Water Solutions Kitchener

Water Filtration & Purification
Kitchener ON N2G 2L3
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Water Filtration & Purification
Purisoft Water Solutions Kitchener
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99%

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Reviews by rating (past 12 months)

Reviews for Purisoft Water Solutions Kitchener

Average customer rating:
10 10 (103 reviews)

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SIM in Cambridge
SIM in Cambridge
1 review Cambridge, ON
10/10

Product Installation

I am not surprised that Purisoft has 10/10 rating; they have a great product and excellent customer service. I would recommend them totally. Mike has been awesome; he took the time to explain everything we wanted to know and was very informative and knowledgeable. He is very professional and knows how the system works and makes sure everything is in perfect working order before he leaves your home.
Thanks again Mike, we will do business again.

Sim & Jay,Cambridge

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We strive to properly educate our customers. There are never too many questions to ask. Enjoy your soft water!

J. L. from Waterloo
J. L. from Waterloo
6 reviews Waterloo, ON
10/10

Water Heater Installation

When you stumble across a company that has a perfect 10 rating on this site, it's easy to be skeptical. But in this case, Mike at Purisoft deserves each and every one of them.

My basement has a configuration that I wasn't even sure would be able to fit a water softener, but after an on-site quote, we were able to come up with a workable solution that would give me easy access to the brine tank and tuck the water softener out of the way.

Mike was very knowledgeable about his products and was able to answer all of my questions. He presented all options equally so that I was able to make a fully informed decision, yet was not pressured to choose one model over another.

The install was fast (~1 hr), and he was on time for the time we had scheduled.

All in all, well deserving of his perfect 10 star rating.

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the long review! We always strive to do our best. I'm glad we could find a configuration that worked for you.

Karen from Milton in Milton
Karen from Milton in Milton
1 review Milton, ON
10/10

Instalation of Water Softener

Lisa in the office was very knowledgeable and super helpful. She new what type of water we had and what type of water softener we needed. The amount she quoted me over the phone never changed even after they came to test our water. The install took just over an hour. We are super happy, our water tastes and smells so much better! Thank-you for doing such a great job! :)

Approximate cost of services:
$1,153.25
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Company Response

Lisa is a customer service pro! Thank you for the review and we are glad you are enjoying your soft water.

Alex in Etobicoke
Alex in Etobicoke
1 review Cambridge, ON
10/10

Water Softener replacement

Very friendly from the beginning, all costs were outlined, no surprises. Mike was very friendly and explained the water softener system to me. I would recommend them!! The price was very reasonable, actually even more affordable than the other places I called. Thanks Mike and lisa!!

Approximate cost of services:
$1,000.00
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MATTTHEW in Simcoe
MATTTHEW in Simcoe
1 review Brantford, ON
10/10

Water Softener

Great personalized and professional service. Mike did an excellent job installing the new Water softener. Excellent customer service, the way it is suppose to be!!!
I fully recommend Purisoft. If you want honest go with Purisoft you will not be disappointed.

Approximate cost of services:
$1,200.00
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Rodney
Rodney
8 reviews Cambridge, ON
10/10

New Water Softener and Filtration system

We have never used a water softener or filtration filter system in my previous homes, therefore I was extra careful and completed my research. After speaking to 3 different companies we decided to go with Purisoft. No pressure sales tactics, explained the technology required for my family (7) needs both present and future, tested the water, and gave us a few options. Because they build their systems in Ontario they seemed to have more options than other vendors selling products manufactured outside of North America. Price was very competitive and installation was on time and seamless. Customer service was wonderful from speaking to Lisa when we first called to Mike completing the entire installation. Thank you both you make a great team !!

Approximate cost of services:
$2,200.00
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JAMES  from Milton
JAMES from Milton
3 reviews Milton, ON
10/10

Water softener

This is a great company.

We got quotes from two other companies; one which is a very big name that you would recognise. In addition to better pricing, Purisoft was the only company who seemed like they were actually trying to help us and not just sell us a bunch of stuff we didn't need.

Mike was so friendly and helpful and the installation was done in no time.

We have needed a softener since we bought our house (3 years ago) and are thrilled with the results.

I have already recommended Mike and Purisoft to a colleague and I would encourage you to contact them if you need a softener.

Approximate cost of services:
$1,200.00
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Private User
Private User
Private User reviews Kitchener, ON
10/10

great service! quick and professional!

installed softener & drinkable water filter for us, with good suggestions.

- remind me that kids will grow up when consider monthly water usage.

- remind me that I can change water heater instead rent monthly, this is not their field, but it is very useful for an immigrant like me.

Approximate cost of services:
$2,200.00
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Nick in Waterloo
Nick in Waterloo
1 review Kitchener, ON
10/10

Water softener installation

I chose Purisoft based on the reviews from the company and I wasn't wrong. Mike not only called me back quickly from my initial query but even turned up early for the installation. He completed the full install in the time quoted and then walked me through what he did. Excellent service and advice right from the start, would absolutely recommend them to anyone.

Approximate cost of services:
$1,300.00
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Kristen in Guelph
Kristen in Guelph
1 review Guelph, ON
10/10

Guelph water softener install

I am not one to review, but felt inclined after my positive experience with Purisoft. Mike was extremely professional, knowledgeable & kind. He took the time to explain the world of water softeners to me which I greatly appreciated. I sent an email inquiring about their services on Saturday, he called me back Sunday and came to install on Tuesday afternoon. Exceptional service. I would recommend in a heart beat. Quit wasting your time researching the others and just go with Purisoft. You'll be happy.

Approximate cost of services:
$975.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Purisoft Water Solutions Kitchener

Purisoft Water Solutions is family owned and operated. Our family is committed to providing your family with pure, healthy, soft water. Our customers receive friendly, reliable and uncompromising service. We also offer free installation on all our products! Purisoft Water Solutions services a large portion of Central Ontario. With two ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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