Exterior siding in Hardy Board
The craftsmanship was excellent! We live our new hardy board! Overall a great job on the house/end product. The owners are very conscientious and trustworthy in their business. I would recommend them!
A few issues were rectified promptly, Francois and Valerie are very personable and were accessible to discuss any issues.
My only constructive comment is with the clarity/process of communication. This could be laid out more clearly to clients, in terms of dealing with an out-sourced crewing. Dealing direct with crew on-site eliminates confusion with the details of a job, but it can be a challenge when one is not sure information has been passed on. Having said that, the crew on the house were very conscientious, polite and talented craftsmen!
(In general, Many good companies, understandably now, use outsourced crews and it is common, just be aware that there exists a triangle when managing the process.)
- Approximate cost of services:
- $40,000.00
- Company Response
Thank you for your constructive comment, we will make sure that the communication way is better explained to our customer.
We believe that giving some latitude to our customer by talking with the worker help the process. Rest assure that all the communication was passed on.
The workers that we have are yes indeed subcontractors for insurance accountability and remain under the workmanship warranty and good working ethic of West Quality Construction Inc.
It was a pleasure to enhance the beauty of your residence and wish you the best.