Reynolds Brothers Exteriors

Gutters & Eavestroughs
Barrie ON L4N 4G2
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HomeStars  >  Gutters & Eavestroughs in Barrie  >  Reynolds Brothers Exteriors  >  Downspout and Eavestrough work
Heather from Barrie
Heather from Barrie
3 reviews Barrie, ON

Downspout and Eavestrough work

In an attempt to preserve my new roof (and shingles) I needed some minor work done with regard to downspouts and eavestroughs so I read some reviews online and found Reynolds Bros Eavestrough.
I also had a safety issue with the downspout that drained between my garage and my neighbours garage (which are connected because we own center-unit townhouses). The downspout drained directly onto my driveway and last winter I fell not realizing there was a sheet of ice underneath the light dusting of snow. I wasn't hurt but it was enough of a scare that I wanted to ensure I fixed the problem so no one was injured. I approached my neighbours with my concern but they resisted to the idea of moving the downspout to another location because they "didn't think it would look good". Around this time I contacted Reynolds Bros Eavestroughs for a quote and their expert opinion as to how we could safety drain the water without compromising the look of the neighbours house. Despite offering to pay for all the work from the get-go it took several months to finally convince the neighbours to agree to move the downspout. Reynolds Bros were extremely patient with the delay of my neighbours decision and they were understanding to the issues that can arise when dealing with more than one household.
Once the decision way made to move ahead with the work, Reynolds Bros scheduled the job, attended my house a few days later, and completed the work within a few hours. During the installation the workers communicated with me and the neighbour to ensure we were happy with the work.
The downspout is now in a safe location and I am extremely satisfied with the service and quality of the work that was done.
I would definitely use Reynolds Bros again and will recommend them to friends and family!

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Company Response

Hello Heather, Thanks for so much for the detailed feedback! Sometimes there are more than one client to service when completing a home project. When that is the case, our goal is to find a balance to satisfy all parties. We are quite pleased that we were able to meet the requirements for your home. Best regards, Shawn Reynolds & Reynolds Bros. Team