After-Sales Service Experience
Two years ago we hired Chris and his team to fully gut, design and redo our front entrance and drive way. The end result was exactly what we had envisioned and we have been happy with their work ever since. However, a few weeks ago, when the weather warmed up we had a little issue with sinking/settling of the interlock at our front steps. This was creating a bit of a hazard. I contacted Chris and within a few days they had answered me, settled on a good time to come by and sent someone to fix the problem. We are delighted with the response time and quality of the safer sales support. This is not something that is immediately evident when selecting a contractor but certainly becomes important after the work is done. So I thought it was worthwhile sharing our experience.
Chris and his team are clearly committed to the quality of their work and providing excellent after sales service. It reassured us that we made the right choice two years ago.
- Approximate cost of services:
- $0.00
- Company Response
Thanks very much for the review. I do take our clients needs very seriously and want to make sure we can do everything to keep up our end of the agreement.