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98%(26 reviews)
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Fireplaces
Am Group Heating & Cooling Ltd / The Fireplace Club
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95%

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Reviews for Am Group Heating & Cooling Ltd / The Fireplace Club

Average customer rating:
9.7 10 (85 reviews)

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Julia in Kingston
Julia in Kingston
4 reviews Toronto, ON
10/10

Valor gas insert

I have a small semi-detached built in the early 1900s. The original fireplace is very shallow and was built to use coal and then wood. I've been researching inserts for a number of years. I wanted one that would work if the power was out for an extended period and an insert that was Canadian made. Valor just came out with a 'portrait' gas insert that would fit the original fireplace. Shawn Amiri and his team installed the Valor unit and I love the results. It was worth every penny. The installers were very professional, vacuumed at each step. The installation required quite a bit of fiddling, brick chipping etc but the installation team kept at it and did it with good spirits. I recommend them highly.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you for your review Julia! I hope you are happy with the results of your new Valor Portrait Gas Insert! Your recommendation goes a long way! please feel free to contact us with any future inquiries and thank you for doing business with us!

CS from Thornhill
CS from Thornhill
1 review Thornhill, ON
10/10

Furnace Replacement

I was in crisis. My heating went on the fritz and AM Group came to the rescue. I needed a new furnace. The price I was quoted was fair market value,
The technicians were amazing. They were calm and reassuring. They worked quickly, politely and efficiently.
AM Group stood by their quoted price. They are the only ones I will use for my heating and cooling needs in the future

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review! we are always there to help out those in crisis! and we take great pride in providing customers with great service and workmanship! If you have any future inquiries don't hesitate to call!

E
E
3 reviews North York, ON
10/10

Gas Fireplace

After looking at several gas fireplaces in the AM Group Heating & Cooling Ltd. showroom I decided to upgrade my existing gas fireplace. This was mainly due to the fact that it was an older model and very inefficient in that most of the heat it was generating disappeared up the chimney and caused drafts. I decided on a Valor model as I was familiar with that manufacturer. The installation was carried out in a clean and professional manner (this included a chimney liner due to building code changes) and I am very happy with the end result. The fireplace itself has been lovely during the very cold winter we are having. The heat it generates is better than I expected and I can tell by my gas usage that it certainly is efficient - especially compared to my previous fireplace. The people who have seen it have been very impressed and several have indicated they intend to have one installed. In my opinion - a good decision!

Review has 1 previous version
Approximate cost of services:
$4.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review! we always try to make customers happy with providing them with options that are very efficient, cost and energy effective and provides the best heat distribution. If you have any future inquiries feel free to call! Thank you

Tammy from Woodbridge
Tammy from Woodbridge
1 review Woodbridge, ON
10/10

New furnace

I was extremely happy with everything that they did. They were very honest. They pulled through. It was difficult time as it was approaching the winter and they completed my journey. I was looking for years for a furnace, at least a good 3 or 4 years. I get different quotes before making a decision. They seemed to have been the best in my price range. I would recommend them to a family member or friend. They were there for me when I needed them.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Thank You Tammy for your recommendation! we always try to give the best price to make customers happy! please come to us for the best prices for fireplaces and any future inquiries! Thank you

Luke from Thornhill
Luke from Thornhill
1 review Thornhill, ON
10/10

well done

I liked them. It was good and it was done well. They were on time and they were also friendly. We really had no issues with them. I would recommend them.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Thank You Luke for your review! we always try to be professional and are always friendly when working with customers! come to us with any future inquiries!

Paula from Thornhill
Paula from Thornhill
1 review Thornhill, ON
10/10

Fireplace

I could not speak highly enough. We were overly pleased working with them. They did an amazing job. They were terrific. They were professional, they were on time, they were thorough. We love the fireplace.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Thank You Paula for your review! we take great pride on being professional and on time at all times! we are happy you love the fireplace and hope you come to us with any future inquiries!

Milton from Toronto
Milton from Toronto
1 review Toronto, ON
10/10

Gas fireplace

They did a new gas fireplace I am now using this winter. The service was very good. At the beginning we had some problems but they resolved the problem quite well. They were handy and any questions I asked, they resolved quite nicely. I am very happy with the service from them and the fireplace.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

Thank You Milton for your review! our service men always try to resolve issues and problems to the best of their abilities and we are happy things worked out and you are happy with the service! come to us with any future inquiries!

Rick from Thornhill
Rick from Thornhill
1 review Thornhill, ON
10/10

Heating and AC

I built a brand new house, 6000 square feet. They did all of the heating and air conditioning. I liked their quality of work. They paid a lot of attention to detail. How they laid the duct work and lines was very logical and smart. They didn't cut corners, they did not do a bad design. They finished quickly, there were never any delays. I know that when their work was checked by En there was only one deficiency. The threads on the end of a pipe were showing. It was fully tightened . The guys were happy to comply. Other than that, everything.

Approximate cost of services:
$30,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Rick for your review! we take great pride in providing quality workmanship and we are happy that you liked our quality of work provided for your new house! attention to detail and design ideas are what takes to make your dream home a reality and we are happy to help with each step of the way! come to us with any future inquiries!

Bahram from Ottawa
Bahram from Ottawa
1 review Thornhill, ON
9/10

fireplace

It was for a fireplace that was installed and a brick wall, they installed it all. It was timely and I did like the work and the fireplace works fine.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Thank You Bahram! we are happy that you liked the way the fireplace was installed! come to us with any future inquiries!

David from Thornhill
David from Thornhill
1 review Thornhill, ON
10/10

AC units and gas chimney

They did a gas chimney in my kitchen and they did Ac units as well with no vents. It was pretty good. I recommended them to my neighbour two weeks ago so I think they did a good job.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Thank You David! we are happy that you liked your gas chimney and A/C! you recommendation of us to your neighbors goes a long way! Thank you! come to us with any future inquiries

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Am Group Heating & Cooling Ltd / The Fireplace Club

AM Group Heating & Cooling Ltd. takes a great pride in offering one of the largest showrooms displaying wood and gas burning fireplaces as well as heating and cooling products for your commercial and residential needs. Over the years we have been helping our clients to choose the right heating ...
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