I had a mixed experience with Augusta. I used them for both packing and moving services. On the moving side, they were generally great. They moved quickly (though let some surprising things behind), and were very responsive and flexible for setting up quotes etc.
I think most of my issues lay on the packing services side. In terms of Pros: they were quick and efficient. Handled a large job. Employees were generally very friendly.
Cons: Packing was haphazard at best. Items were mixed together without real organization and often times in unrelated ways. The boxes themselves were only vaguely labelled. Unpacking has been a pain as a result.
- Approximate cost of services:
- $5,000.00
- Company Response
Dear Customer,
We value your feedback very much!
Please email us with your name and invoice number so we can review the team that was scheduled to do the packing for you so we can investigate.We always strive to provide the best of services and are willing to take the necessary steps to ensure all of our customers are 100% satisfied.
Thank you for your business!
We hope we get another chance to impress you more in the future!
All the best with your new home!
Augusta Movers Team