Gta Landscaping

Interlocking Stone
162 Davenport Rd. Toronto ON M5R 1J2
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Reviews for Gta Landscaping

Average customer rating:
9.5 10 (121 reviews)

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Joel
Joel
2 reviews Toronto, ON
0/10

Back-yard rip off.

My wife and I hired GTA landscaping to build a wood deck, complete a stone patio and rebuild a fence in our back yard last spring prior to COVID hitting. We’ve had a really terrible experience with Vlad and GTA landscaping. Please take this review as a cautionary tale; I would strongly discourage you from hiring this company. Buyer beware.

Initially we were quite happy with how things were progressing; the guys on the jobsite were great and Vlad was very responsive. Later in the job we noticed some issues with the quality of the work. A high-pressure nail gun was used to build the fence which led to over half of the boards chipping leaving it quite unsightly. We brought this up after the fence was partially completed and we were assured that any chipped boards would be quickly replaced. Instead, the rest of the fence was completed and over half of the boards had obvious deformities and quickly developed rust stains from cheap nails.

We made a good faith agreement with Vlad and paid for the entire project prior to the final walk through. This was done in the height of the COVID pandemic, and as my wife and I are both health care workers (and I work in a COVID testing center), we felt it would be safer for Vlad's crew and us to regroup when things had settled down. This was done before the various government subsidies were rolled out, and I also felt it was done in good faith to ensure his employees were paid prior to the first lockdown. This was a huge mistake.

After we paid Vlad, even with our agreement, it became nearly impossible to get a hold of him. Previously Vlad would respond in minutes day or night, now messages and voicemails were left with no response. I became suspicious that Vlad was screening his calls, and called him from my wife’s phone to ask about the status of our job. Vlad always made excuses about how he was working on a larger more lucrative job, or that he responded to texts or emails when he clearly didn’t. On the phone he would act like we were crazy and that he had responded with one excuse after another, but strangely he was never able to provide evidence he had responded. He would say that such chipping was normal – I’m no carpentry expert but I know pilot holes will prevent cracking boards. And I welcomed him to see one of the many fences in the neighborhood that looked great.

This went on for months. At times we’d have a plan to have a meeting to go over the remaining work. Either he wouldn’t show, or once he’d be nearly an hour late and I’d have to cancel the meeting to go to work. During that meeting he took pictures which I later noticed he had the gall to post them on his company’s facebook page and advertised our project as a completed job.

Below is a partial log of our communication with Vlad. This is only one month.

June 4th - meeting - didn’t show
June 5th - meeting - showed up 50 minutes late, posted photos on facebook
June 19th - email - no response
June 24th - email - no response
June 27th - call - Vlad asked for dates and times of availability over the next two weeks
June 28th - wife emailed with dates/times - no response
July 4th - text - no response
July 5th - email from wife - no response
July 6th - text and voicemail - response with plan to have someone inspect deficiencies same evening
July 6th - didn’t show
July 8th – send email with request for availability to repair fence – no response

Later in the summer he sent a worker to mark boards with a plan to show up the following day to replace the boards, he didn’t show up and I haven’t heard from Vlad or anyone else from his company since. We decided to give up. I took care of the fence myself.

Vlad, you did a terrible job. You know this, and you had plenty of opportunities to make things right, and you chose not to. Look at the photos. Are you proud of this work? We paid your company before the work was done to ensure your guys got paid prior to the first COVID lockdown. Why didn’t you hold your end of the bargain?

Buyer beware.

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Company Response

Thanks Joel,
The work was done with great quality and we came over to check it
In terms of the fence boards splitting is a normal thing as i mentioned before. I clearly told you that small fence board splits are a normal occurrence and we can change them in the off season. There were a few boards to change on the fence which is a tiny portion of the project.
The patio, the Ipe deck, lighting and all else was done to a 100%.

Max came back and did change a couple boards in the summer but you wanted to change more. He said that we will be back later for those.

Overall you were a great client and we do appreciate your business. Sorry that you had a bad experience with us. If there is anything we can do we would happily do it for you

9/10

Fence and turf stone

They installed a turf stone parking space and a fence. They did a nice job. That was several months ago and it still is in good shape and looks good. Peter was very good to work with. I'd work with them again for any future work.

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Company Response

Thanks Brett,
Have a great holiday season and a happy new year

Private User
Private User
Private User reviews Toronto, ON
10/10

Landscaping

We have turned to GTA twice in the past few years. Recently they completed the widening and resurfacing of our front driveway. We are thrilled with the results. Their work is professional and of high quality. We have no hesitation in recommending GTA.

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Company Response

Thank you very much for your trust. Happy to see you again. Let us know if you have any questions at any time.

Brett in East York
Brett in East York
3 reviews Toronto, ON
10/10

Fence and turf stone

They installed a new fence and put down turf stone for a parking spot. The work was done well and looks great. We're completely happy with it. They were conscientious and able to get the work done quickly despite it being hard to get some supplies.

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Private User
Private User
1 review Toronto, ON
9/10

Pad for hot tub, new patio and pergola

Vlad and his team were very helpful from the first meeting we had with them. He was quite straight forward and listened to our initial design ideas, adding his input/opinion on overall layout. The work that was done was by Dami and his crew was great and we were quite happy with the final project design completion. Vlad, as well as Dami always responded to any questions we had or changes that had to be made which was fantastic. Appreciate the addition of steps that were added Vlad! Look forward to working with GTA in the Spring on the next phase of our backyard project!

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Company Response

Great to hear. We loved working for you and happy to always do a little extra. :)
Looking forward to doing more work in spring and hopefully getting that 10/10 mark :)
Cheers

Private User
Private User
0 reviews Toronto, ON
10/10

Patio at our back yard home

Everything was done well. Everyone is very knowledgeable and professional. Dmitry took real good care of us. Cheers

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Company Response

Thank you :)

crazyonjames in Toronto
crazyonjames in Toronto
1 review Toronto, ON
10/10

Backyard patio

I received 3 quotes from various landscapers and Vlad was the one with the most reasonably priced quote. He was very knowledgeable and gave us some suggestions that we didn’t think about. He emailed us the quote that night and within a couple of weeks his crew started the project. He was always available to answer our questions and resolve any issues he had. His crew was extremely polite and respectful of our property. The patio was done on time and looks beautiful! Thanks Vlad! We can now enjoy our backyard!! I highly recommend GTA Landscaping.

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Dima V
Dima V
1 review Toronto, ON
10/10

Fantastic experience

Paul and the team came out to install a swimming pool in my backyard along with a stone patio and trees. Had an excellent experience. Great work and highly recommended!!

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Company Response

Great to hear. Good to
Work with you. The interlock area looks amazing

Private User
Private User
Private User reviews Aurora, ON
0/10

very bad job

Worse service ever. Had them come out to dig, fame hole for my spa and build steps around the spa. First they made a mess of my back yard told me they will come back to fix and level it but never came back. They came to build the steps and not even a year later it is falling apart. Called him a few times he said he will come by but its has now been 2 months. I have called him and doesn't answer or even call back. So I had to order material so myself and my brothers had to level off the backyard so our kids don't get hurt and now i got to spend more money and time to rebuild the garbage steps.

2 of 2 people found this review helpful.
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Company Response

Fraudulent review

Leila in Toronto
Leila in Toronto
3 reviews Toronto, ON
10/10

FInal phase of urban backyard transformation

We bought our house 4 years ago when the yard looked like a jungle. Although there were many nice elements, it was overgrown and not child friendly. Over the course of several summers, we slowly took back the yard but this year we decided we needed someone to complete the transformation. I was recommended GTA landscaping by another mom in an FB group who had raved about her experience. We contacted them and spoke with Andrew who was quick to get back to us and come check out the site.

Andrew and his crew did an amazing job digging up and levelling out the yard while saving some of the plants we wanted to place on our own. I gave his team my design and they completed it exactly as we asked and with such great detail. We have been loving our new space and are so glad we used Andrew and his team. What a great experience!

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Company Response

Great to hear Leila,
Andrew and the team are super hardworking professionals

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gta Landscaping

We Design, Construct and Maintain outdoor spaces that leave you breathless.

We are Ontario's leading landscaping and construction company, based in Toronto. We pride ourselves in providing professional, accurate and friendly service. We always assure 100% satisfaction to every customer, with quality work that lasts - for years and years of enjoyment.

We will help you with individual design ideas, materials, location recommendations & anything else needed, to get your landscaping project started.

All work is performed in an ethical and patient - yet timely - manner. And the quality is proudly guaranteed for up to 5 years.

landscaping toronto, interlocking, flagstone, stone, steps, property maintenance, sod, grass, trees, driveway, back yard, patio, walkway, driveway, wall, retaining walls, planting, design, soil, preparation, grading, install, build, maintenance, residential, commercial, industrial, stone veneer, stacked stone, architectural stone, thin stone, stone cladding, stone manufacturing, masonry, cement, concrete, natural, stonelink, unilock, commercial property maintenance, grounds maintenance, snow removal, swimming pool, landscape design

CATEGORIES
Interlocking Stone, Landscape Contractors & Designers, Decks, and Swimming Pools, Spas & Hot Tubs
PRODUCTS
we manufacture stone locally in toronto. best prices, quality and selection architectural stone, stone veneer, thin stone
SERVICES
landscaping toronto, interlocking, flagstone, paving, stone, steps, sod, Swimming pools, Water fall, Fountain, Water features, Ponds, Hot tubs, Jacuzzi, grass, trees, driveway, back yard, patio, walkway, driveway, wall, retaining walls, planting, design, soil, preparation, grading, install, build, maintenance, residential, commercial, industrial, stone veneer, stacked stone, architectural stone, thin stone, stone cladding, stone manufacturing, commercial grounds maintenance, snow removal, salting
BRANDS
Unilock, Techo Bloc, Banas stone, Best Way Stone, Hanson, Permacon, Stone link
STYLES
all styles
SPECIALITIES
landscaping toronto, interlocking, flagstone, stone, steps, sod, grass, trees, driveway, back yard, patio, walkway, driveway, wall, retaining walls, planting, design, soil, preparation, grading, install, build, maintenance, residential, commercial, industrial, stone veneer, stacked stone, architechtural stone, thin stone, stone cladding, stone manufacturing, concrete, grading, snow removal, grounds maintenance
WEBSITE
http://www.gtalandscaping.com
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Cash, Check, Visa
MEMBERSHIPS
Landscape Ontario, CNLA
LIABILITY INSURANCE
Yes
DIPLOMAS
engineering building science
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 years warranty
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