Phoenix Contracting

General Contractors
Toronto ON M3J 2P1
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Phoenix Contracting
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Reviews for Phoenix Contracting

Average customer rating:
10 10 (34 reviews)

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Amy
Amy
7 reviews Toronto, ON
10/10

Highly recommended!

My husband and I were referred to Mark by our real estate agent when we bought our new house. The house was very liveable when we moved in, but we wanted a few things done to make it "our own". We have worked with Mark on two projects so far, and look forward to working with him on more.

The first project Mark facilitated for us was enclosing our stairs from the main floor to the second floor, as well as the stairs down to the basement. (The previous owners had removed the bannisters from both sets of stairs, to make the house look more open.) We wanted to maintain an "open" look, and therefore we opted for glass for both sets of stairs. Mark hired Todd from Continental Mirror and Glass, who did a fantastic job. He made great recommendations about the design, and we are thrilled with the end result.

The second project we did with Mark was installing pot lights in our living/dining room area. (The room previously had only one lighting fixture at one end.) My husband and I were in and out of the house over the time when the work was being done, and got the chance to meet some of the guys that Mark works with. We found all of them to be very nice and take great pride in our work, and we felt 100% comfortable with them having the code to our lock box. Mark made some great recommendations, for example he had the lights set up on two separate switches so we could either dine in bright or dimmed light with the TV area lights dimmed or off, or vice versa. We couldn't have imagined using this room as much as we do before this job was started!

In both cases, there were no surprises with respect to the final cost of the job.

Tomorrow we will be starting another project with Mark, and are thrilled to be working with him once again. Highly recommended as a contractor in the area.

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Company Response

Amy

Thank you so much for this great review.
It has been a pleasure working with you on these projects in your new home.
During such a challenging time it was so helpful that you were quick and decisive in your decision making and accommodating of our team to complete this work on time.
Mark

10/10

Two bathroom renovations back to back.

I contacted Mark of Phoenix contracting based on the recommendations of some friends who had work done. It was the best decision I have made.
I have an en-suite and a guest bathroom that were firmly entrenched in the 1970’s and Mark walked me through the plan, told me the best places to get plumbing and tiles (to get a contractor discount) and basically did the rest! I was consulted at every step, the tradespeople brought in were on time and excellent and every day the work area was really clean. The schedule, even in these uncertain times was spot on and there were no delays at all, mostly due to Mark running a very tight ship. You can see he takes his work very seriously and has pride in the finished product. I can’t thank Mark and Ryan enough for the excellent job they did, on time and on budget.

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Company Response

Steve

Thank you for this fantastic review .
It has been a pleasure working you on these two bathroom renovations.
We appreciate you being prepared, understanding of the process and your willingness to be flexible when required. It certainly makes our job easier when clients are fully invested in the decision making and the renovation process throughout.
We look forward to working with you again on future projects.

Mark Phoenix

Brandy in Toronto
Brandy in Toronto
1 review Hamilton, ON
10/10

Bathroom Addition

Recently my wife and I had wanted to put a third bathroom in our home. Marc and his team at Phoenix Contracting were fantastic and helped us through the entire process. Always on time, constant communication and going above and beyond as a contractor. We always felt so comfortable with him in our home, which can be nerve racking. We would use them again in a heart beat. Marc and his team are such professionals and we HIGHLY recommend them for their work, and exceptional commitment to customer service. Thank you! Andrew & Brandy

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Company Response

Thank you for this great review.
It was a pleasure delivering this project for you both. We can't thank you enough for your patience and understanding as we finished this much later than scheduled due to the pandemic we are experiencing.
Your forward planning with your vision and sourcing of finishes helped us immensely and your constant availability to quickly answer any questions that arose really sped up the process.
Enjoy this beautiful bathroom and we hope to work with you again in the future.

Take care and stay safe
Mark Phoenix

doug m.
doug m.
1 review Brampton, ON
10/10

Ensuite bathroom reno

Our ensuite bathroom needed work,and after several contractors and several offers,we met Mark.Our concerns and questions were addressed,Mark presented us with an estimate that was clear,concise and detailed.As work commenced,all of Mark's crew were punctual,pleasant,and dependable,never to busy to answer any question or concern to our satisfaction.Work was completed in the estimated time frame,and the result is stunning,We're very happy with our new bathroom! Wouldn't hesitate to use Phoenix contracting again,thanks guys!...Doug in Brampton

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Company Response

Thank you so much for this great review.
It was an absolute pleasure working with you on this renovation of your master bathroom.
You made our job easy by being invested throughout the process and prepared before we started our work.
It makes us extremely happy and proud when we see the look on our clients faces when their visions come to reality..
thank you again.

Jen
Jen
4 reviews Mississauga, ON
10/10

Full Bathroom Renovation

Mark was great to work with from start to end on this project. We had a lot of options to go through when updating a large bathroom in our house and Mark gave us his ideas and insight every step of the way. He is very thorough and detailed in explaining all aspects of the work to be done so we are aware of what is going into the finished product. He didn't hesitate to make some changes along the way to maximize the use of our space. With the bathroom situated above the garage he installed a lot of moisture resistant membranes/drywall etc. His attention to detail can be seen in many of the finishing touches. When there was an issue with a vanity we ordered which had to be sent back, he went out of his way to take it back to the store until it was amended and then brought it back to the house again. Even once the project was done, he has been available to answer any questions we had.

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Company Response

Thank you for your great review.
It has been a pleasure completing your bathroom renovations for you and your family.
It is always good to work with clients that are prepared and understand the importance of communication throughout the process.
We truly hope you enjoy your new space and look forward to working with you in the future

Thanks
Mark

Robert a.
Robert a.
0 reviews Oakville, ON
10/10

Ensuite renovation

We have been very pleased with all the work Mark and crew have done. There was also work done in our downstairs bathroom, main floor powder room and main bathroom. The time estimate was completed in less days than projected. Thanks for all the help and patience working with us.

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Company Response

It was a pleasure working with you and revitalizing your ensuite bathroom to it new state
It is so good to work with prepared and well planned clients

Thanks
Mark

Don
Don
2 reviews Mississauga, ON
10/10

Full home reno

Mark and his team just completed our home renovation this summer, what a tremendous crew this was working in our home; and we are over the moon excited and proud to share our home with friends and family now that everything is done.

Mark takes a lot of pride in doing things the right way and not cutting corners. Every single day, Mark was on time (actually a little early lol) and laid out his plan for the upcoming day with us, we we're never in the dark on a single thing and Mark was always available for inquiries and questions (Many whats app chats and video discussions).

The project came in on budget as quoted and even finished a few days early. The finishes on all the new floors, drywall, ceilings, bathrooms, kitchen are spot on, and the new set of stairs are even better then we had envisioned. His sub-trades (plumbers, electricians, etc...) we're always professional and keep the site very clean which is a big indicator of quality of work and something that the city inspectors like to see as well.

I would highly recommend Mark for your next project and plan on having him back myself in a few years to fully renovate the basement as well.

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Company Response

Thank you for this great review.
We are so happy that the finished renovation is what you guys had in your vision.
The forward planning and effort that you put into this certainly made the project run smooth and without hindrance and that alway makes our job easier.
Your home looks fantastic, it was a pleasure to work with you both and we look forward to working with you again.

Mike
Mike
1 review Milton, ON
10/10

Basement Renovation

We hired Mark to do a complete basement renovation and we are very happy with the way it turned out. Mark stressed from the beginning that communication was the key to ensuring everyone is happy and that there would be no surprises and that is what we did every morning over a cup of coffee. He took an unfinished basement and in 6 weeks we had a beautiful basement, with a complete bathroom as well. Would hire Mark again in a flash, wonderful guy easy to talk to and is truly concerned about your needs.

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Company Response

Thank you for this great review.
I can't thank you and your family enough for your patience and input on this basement Renovation. You were involved from day 1 and your input was valued and necessary in order to create such a fantastic space.
You were a so welcoming and easy to work with.
Thank you.
Mark

Private User
Private User
1 review Toronto, ON
10/10

Small bathroom - total renovation

An awful bathroom totally gutted and turned into a beautiful modern room with heated floor, new insulation, fabulous walk-in glassed shower with inset shelving, custom vanity installation, new fan and pot lights, trim and paintwork update, etc. All done in a week, on schedule and on budget with little wrinkles taken in stride. The contractor's project management skills are impressive and all sub-contractors were efficient, communicative and knowledgeable. This was an excellent reno experience (as expected) and we will certainly be using Phoenix Contracting again and will recommend them to friends and colleagues.

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Company Response

Thank you for this great review.
It has been a pleasure completing your bathroom renovation. My job is always made simple when homeowners are prepared and involved in the process throughout.
You guys were great to work with.
Thanks
Mark

dedwards36
dedwards36
1 review Oakville, ON
10/10

Bathroom and basement

I have used Phoenix Contracting twice now, once for a bathroom renovation and once for a basement renovation. The work was done to a high quality, on time and on budget. They tidied up every evening before leaving the job site. Communication is daily - I always knew where they were at in the job and what was planned for the next day. Any issues were discussed promptly so there were no surprises or "do overs". I will continue to use Phoenix Contracting for any future renovations.

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Company Response

Thank you for your great review and feedback.
It has been a pleasure completing your bathroom and basement renovations for you.
Working with prepared and knowledgeable clients makes the renovation process seamless and easy.
Thanks
Mark

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Phoenix Contracting

Phoenix Contracting values that you have worked hard and want to know that their renovation is in good hands.
We have extensive experience in kitchen, bathroom and overall home renovations. We have done decks and more.
If you value a high level of communication partnered with a high standard of work then perhaps we should have a chat.
Call Mark and discover what could be possible.

CATEGORIES
General Contractors
SERVICES
Kitchen, Bathroom and Basement Renovations plus decks!
WEBSITE
http://homestars.com/companies/2793192
PAYMENT METHOD
Cash, Cheque and e-transfer
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.