Phoenix Contracting

General Contractors
Toronto ON M3J 2P1
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Phoenix Contracting
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Reviews for Phoenix Contracting

Average customer rating:
10 10 (32 reviews)

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Brandy in Toronto
Brandy in Toronto
1 review Hamilton, ON
10/10

Bathroom Addition

Recently my wife and I had wanted to put a third bathroom in our home. Marc and his team at Phoenix Contracting were fantastic and helped us through the entire process. Always on time, constant communication and going above and beyond as a contractor. We always felt so comfortable with him in our home, which can be nerve racking. We would use them again in a heart beat. Marc and his team are such professionals and we HIGHLY recommend them for their work, and exceptional commitment to customer service. Thank you! Andrew & Brandy

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Company Response

Thank you for this great review.
It was a pleasure delivering this project for you both. We can't thank you enough for your patience and understanding as we finished this much later than scheduled due to the pandemic we are experiencing.
Your forward planning with your vision and sourcing of finishes helped us immensely and your constant availability to quickly answer any questions that arose really sped up the process.
Enjoy this beautiful bathroom and we hope to work with you again in the future.

Take care and stay safe
Mark Phoenix

doug m.
doug m.
1 review Brampton, ON
10/10

Ensuite bathroom reno

Our ensuite bathroom needed work,and after several contractors and several offers,we met Mark.Our concerns and questions were addressed,Mark presented us with an estimate that was clear,concise and detailed.As work commenced,all of Mark's crew were punctual,pleasant,and dependable,never to busy to answer any question or concern to our satisfaction.Work was completed in the estimated time frame,and the result is stunning,We're very happy with our new bathroom! Wouldn't hesitate to use Phoenix contracting again,thanks guys!...Doug in Brampton

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Company Response

Thank you so much for this great review.
It was an absolute pleasure working with you on this renovation of your master bathroom.
You made our job easy by being invested throughout the process and prepared before we started our work.
It makes us extremely happy and proud when we see the look on our clients faces when their visions come to reality..
thank you again.

Jen
Jen
4 reviews Mississauga, ON
10/10

Full Bathroom Renovation

Mark was great to work with from start to end on this project. We had a lot of options to go through when updating a large bathroom in our house and Mark gave us his ideas and insight every step of the way. He is very thorough and detailed in explaining all aspects of the work to be done so we are aware of what is going into the finished product. He didn't hesitate to make some changes along the way to maximize the use of our space. With the bathroom situated above the garage he installed a lot of moisture resistant membranes/drywall etc. His attention to detail can be seen in many of the finishing touches. When there was an issue with a vanity we ordered which had to be sent back, he went out of his way to take it back to the store until it was amended and then brought it back to the house again. Even once the project was done, he has been available to answer any questions we had.

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Company Response

Thank you for your great review.
It has been a pleasure completing your bathroom renovations for you and your family.
It is always good to work with clients that are prepared and understand the importance of communication throughout the process.
We truly hope you enjoy your new space and look forward to working with you in the future

Thanks
Mark

Robert a.
Robert a.
0 reviews Oakville, ON
10/10

Ensuite renovation

We have been very pleased with all the work Mark and crew have done. There was also work done in our downstairs bathroom, main floor powder room and main bathroom. The time estimate was completed in less days than projected. Thanks for all the help and patience working with us.

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Company Response

It was a pleasure working with you and revitalizing your ensuite bathroom to it new state
It is so good to work with prepared and well planned clients

Thanks
Mark

Don
Don
2 reviews Mississauga, ON
10/10

Full home reno

Mark and his team just completed our home renovation this summer, what a tremendous crew this was working in our home; and we are over the moon excited and proud to share our home with friends and family now that everything is done.

Mark takes a lot of pride in doing things the right way and not cutting corners. Every single day, Mark was on time (actually a little early lol) and laid out his plan for the upcoming day with us, we we're never in the dark on a single thing and Mark was always available for inquiries and questions (Many whats app chats and video discussions).

The project came in on budget as quoted and even finished a few days early. The finishes on all the new floors, drywall, ceilings, bathrooms, kitchen are spot on, and the new set of stairs are even better then we had envisioned. His sub-trades (plumbers, electricians, etc...) we're always professional and keep the site very clean which is a big indicator of quality of work and something that the city inspectors like to see as well.

I would highly recommend Mark for your next project and plan on having him back myself in a few years to fully renovate the basement as well.

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Company Response

Thank you for this great review.
We are so happy that the finished renovation is what you guys had in your vision.
The forward planning and effort that you put into this certainly made the project run smooth and without hindrance and that alway makes our job easier.
Your home looks fantastic, it was a pleasure to work with you both and we look forward to working with you again.

Mike
Mike
1 review Milton, ON
10/10

Basement Renovation

We hired Mark to do a complete basement renovation and we are very happy with the way it turned out. Mark stressed from the beginning that communication was the key to ensuring everyone is happy and that there would be no surprises and that is what we did every morning over a cup of coffee. He took an unfinished basement and in 6 weeks we had a beautiful basement, with a complete bathroom as well. Would hire Mark again in a flash, wonderful guy easy to talk to and is truly concerned about your needs.

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Company Response

Thank you for this great review.
I can't thank you and your family enough for your patience and input on this basement Renovation. You were involved from day 1 and your input was valued and necessary in order to create such a fantastic space.
You were a so welcoming and easy to work with.
Thank you.
Mark

HomeStars in Toronto
HomeStars in Toronto
1 review Toronto, ON
10/10

Small bathroom - total renovation

An awful bathroom totally gutted and turned into a beautiful modern room with heated floor, new insulation, fabulous walk-in glassed shower with inset shelving, custom vanity installation, new fan and pot lights, trim and paintwork update, etc. All done in a week, on schedule and on budget with little wrinkles taken in stride. The contractor's project management skills are impressive and all sub-contractors were efficient, communicative and knowledgeable. This was an excellent reno experience (as expected) and we will certainly be using Phoenix Contracting again and will recommend them to friends and colleagues.

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Company Response

Thank you for this great review.
It has been a pleasure completing your bathroom renovation. My job is always made simple when homeowners are prepared and involved in the process throughout.
You guys were great to work with.
Thanks
Mark

dedwards36
dedwards36
1 review Oakville, ON
10/10

Bathroom and basement

I have used Phoenix Contracting twice now, once for a bathroom renovation and once for a basement renovation. The work was done to a high quality, on time and on budget. They tidied up every evening before leaving the job site. Communication is daily - I always knew where they were at in the job and what was planned for the next day. Any issues were discussed promptly so there were no surprises or "do overs". I will continue to use Phoenix Contracting for any future renovations.

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Company Response

Thank you for your great review and feedback.
It has been a pleasure completing your bathroom and basement renovations for you.
Working with prepared and knowledgeable clients makes the renovation process seamless and easy.
Thanks
Mark

Faizal M.
Faizal M.
1 review Hamilton, ON
10/10

Basement Renovation

Mark is the best contractor I have ever worked with.

Last summer, our basement needed some serious work done. We wanted it done quickly so I went on to homestars to look for someone who could take on the job right away. I spoke to a few people with great reviews but no one stood out. Eventually, I came across Mark and explained to him what I needed done. He told me he was fully booked for a few months and wouldn't be able to take on the job within the timeframe I needed. Even though he knew he wouldn't be able to take on the job, he stayed on the phone with me for 30 minutes answering all my questions and gave me extremely good advice on how I should move forward with the reno. After the phone call, I was so impressed that I decided to hold off on the reno and wait for his schedule to clear up so I could work with him.

I was not disappointed!

I gave him a timeline for when I needed everything done and once he gave me his word, he did everything necessary to meet that deadline. He came on time every day and made sure everything was clean before he left. He walked me through every decision that needed to be made and told me all the costs up front so I was never caught off guard. One thing I noticed about his work is his attention to detail and his focus on longevity. He always made decisions that would ensure I wouldn't encounter problems in the future. You can tell right away that he cares about his clients.

It was the most stress free renovation that I've experienced and I couldn't be happier with his work. We actually have a running joke now that when someone says "you know how it is... its so hard to find a good contractor these days", we say: "you guys don't know Mark!".

Most importantly, Mark is honest. He will tell you the truth throughout the entire process. He doesn't cut corners and takes pride in doing great work. He is a true professional and he is always my first recommendation for anyone looking for a contractor.

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Company Response

what an amazing review. It was a pleasure working with you over the summer to complete this renovation on time and ready for the new school year.
what a transformation from the previous layout. Your continued input into the reno helped move things along quickly and made my life easier every step of the way.

thanks

Nick N.
Nick N.
1 review Toronto, ON
10/10

Bathroom Renovation

Mark and his team turned a nightmare of a bathroom into a beautiful and functional space. The original bathroom a horrible peach tub, had the pipes on the outside wall that kept freezing and a cupboard above the shower, which only allowed for someone 6 ft and under to properly shower. Mark gutted it all out and did an amazing job, moving the pipes the cupboard, adding in new shelving in the medicine cabinet and under the sink vanity. I have already contracted Mark for another job and will continue to use his services. I can't recommend him enough!

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Company Response

Nick. Thanks for this great review. Older homes can bring their unique challenges but this is 1 bathroom that you will not have problems with from now on. Thank you for being committed to this renovation prepared and available to discuss issues.

Mark

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Phoenix Contracting

Phoenix Contracting values that you have worked hard and want to know that their renovation is in good hands.
We have extensive experience in kitchen, bathroom and overall home renovations. We have done decks and more.
If you value a high level of communication partnered with a high standard of work then perhaps we should have a chat.
Call Mark and discover what could be possible.

CATEGORIES
General Contractors
SERVICES
Kitchen, Bathroom and Basement Renovations plus decks!
WEBSITE
http://homestars.com/companies/2793192
PAYMENT METHOD
Cash, Cheque and e-transfer
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.