Terrible Service and timeliness
Had our furnace installed in Dec 2016, scheduled our first inspection with Home Energy Group immediately upon installation on the recommendation of our furnace supplier. Charles came by quickly to inspect, however was not able to give us any direct suggestions on what improvements to make to qualify for the rebate. Did not hear from him for multiple months and forgot about the whole ordeal ourselves. Finally reached out to him in October 2017 (10 months after installing our furnace) and had him come by for our 2nd audit in late October 2017. It is now the end of Feb 2018 and still have not received our rebate. What a waste of time.
- Approximate cost of services:
- $350.00
- Company Response
Thank you for taking time to write a review.
Apologies for the experience you had. This is not a reflection of our company's values.
Please get in touch and we can assist you.
The Home Inspectors Group
416-276-2706