Craft Bilt Materials Ltd

Railings for our Lewiston facility deck in Lewiston New York, overlooking the lower Niagara River. Railings are going in now and look good and we added LEd lighting as well. We will install the glass once the railings are all set and measured for the glass. Looking forward to a nice professional finish.

Staff at Craft- Bilt have been very helpful and delivery has been excellent. Hope to do more work with them once this project is completed.

Superb quality
Helpfull advise on installation
More than adequate Protective raping
The designer knew what he or she was doing
The brochure and drawings helped a lot during installation including the hardware

We were looking to replace our upper level deck with a new deck, roof and railings. We couldn't be happier with the results provided by Craft-bilt. We chose a grey deck, white railing and white insulated cover. The results have given us that "cottagy" back porch look that we were looking for. Since all of the product is aluminum, we will never have to paint it. From start to finish, the Craft-bilt service was excellent. The installers were very professional and did an amazing job!

I had already installed the aluminum decking so ordered glass railing for the deck and picket railing for the stairs. It arrived well packaged but the trucking company damaged a hand rail, I marked it on the delivery papers, called Craft-Bilt and without any problems had a replacement delivered before I was even ready for it. For a DIY job the instructions are very vague but I called for clarification several times and the staff were always helpful and said they were working on a new set of instructions because they just started selling to the public. The railing is extremely sturdy and looks great we also installed the Craft-Bilt gate and led sconce lights. we are very happy with their products and customer service and highly recommend them.

Purchased the decking separtely from railing & framing and had it installed by a local contractor. If you are shipping this to your home, you must have two reasonably fit individuals to take it off the truck.

The project involved a two tier deck with two flights of stairs. The upper deck forms a roof over a 80 square foot storage area so having a waterproof solution I wouldn't have to fuss with in 5 - 10 years was a technical requirement. Winnipeg sees up to +35C sunny days in the summer and -40C in the winter and vinyl solutions have seen mixed results here.

The contractor (with no previous aluminum deck experience) did a great job. This could easily be a DIY job on a regular (rectangle) shaped deck.

My nits are that using this product for stairs was tedious (plus the the instructions were "look at a picture"). Craftbilt should consider an special solution for stairs. I also had to hunt around for some drip flashing and eventually got something that worked at Roofmart.

The product still gets an A as the final result was spectacular.

We are very impressed with the quality of Craft-Bilt materials and the craftsmanship of their installers. Our new deck is beautiful. Moreover, it is water-tight so the space underneath stays dry.

I installed a rimless glass rail around my deck as well as a picket railing down my 10 stairs. The product looks fantastic.
Customer service was excellent - both order desk and shipping department.
The written instructions were vague. The drawing of the post with glass was useless. It didn't show the detail of how the stops fit into it.
It would help if each part shipped had identifying part numbers on them and those numbers were referenced in the assembly instructions. I found it odd that there is a lengthy YouTube video showing how sturdy the railing system is but not one showing installation. As long as it meets code, that's all that matters. Assembly tips would be much more helpful in a YouTube.
John in Nobleton

When our old porch columns (wooden) started to rot, we shopped around for replacements. Craft-Bilt had one of the best-looking all-aluminum products we found, and one of the best prices for the quality of the product. To top it off, installation was completed weeks earlier than we anticipated, in just a couple of days (to remove all the old columns, put up the new ones, and install new railing). The job was completed quickly and very professionally: the new columns look excellent, the installers were careful with the rest of the porch structure, and we look forward to enjoying the new railing for years to come.

We have used Craft Bilt twice now. It is always a great experience visiting them in the showroom, they are so friendly and helpful. We had beautiful custom railings with plexi glass installed by a Craft Bilt Installer. They did an amazing job, and left no mess behind ! We are very picky and they did it perfect ;) Thank you Craft Bilt, we always recommend you to all our friends and family !

I contacted Craft-Bilt after a long search on the Internet for a local provider of aluminum railings. I visited their offices where I met Sedat. I showed him some pictures of my property and described what I was looking for. He was able to provide me a drawing of the project, and price quotes as well as an estimated date for installation. They delivered well inside the date, and their installers were experienced, professional, and they cleaned up after completion. Good products, good installation, I am very satisfied.