Last year we had our 18x20 deck built. Afterwards, I knew that I wanted to put a good quality permanent 3 season’s room on it. I was looking for a Gazebo of better quality and with longer life than what is sold in Big Box & local Hardware stores. Got on the Web and found Craft-Bilt, a Canadian company that seem to have just what I was looking for.
It was my first time dealing with Craft-Bilt and I was unsure of what kind of experience it would be buying a Gazebo kit and having it shipped from Ontario to New-Brunswick to then be assembled.The sales people at Craft-Bilt answered all my questions and assured me they could deliver the product to my home and provide follow up support while it was being assembled. I ordered the 12x15 Luxury Gazebo with the electrical conduits option. The Kit (all 1700 lbs of it) arrived in good shape and was very well packed on 2 skids. There was not much documentation supplied but after speaking with Sedat from Craft-Bilt, he sent me a video and many pictures of the assembly procedures. He also gave us excellent service and prompt answers to our questions while on the job. The quality and fit are excellent.
For those that have seen it , the question that always comes up is, “where did you get this?” I have to say that at 12 X 15 ft. It’s quite impressive to walk into.
I’m very happy to have found a quality product like this in Canada. No hesitation in recommending Craft-Bilt for it’s unbeatable quality and value.
Irishtown, New Brunswick
- Company Response
Thank you for your nice review and nice pictures.