Reliance Home Comfort

Formerly Canada Furnace
Heating & Air Conditioning
11570 Kingston St #8 Maple Ridge BC V2X 9J8
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92%

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Reviews by rating (past 12 months)
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Best of 2019 winner 3 timesBest of 2019winner 3 times

Reviews for Reliance Home Comfort

Average customer rating:
9.5 10 (93 reviews)

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thomas in Port Coquitlam
thomas in Port Coquitlam
1 review Port Coquitlam, BC
10/10

Great service, friendly workers

Furnace and A/c in 8 hours. Financing monthly with service twice yearly.
Great workers. They left leaving us a full understanding of the thermostat, location of filter, operation of A/C and are coming back in a few days for any more questions and a full systems check. Efficient group

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Company Response

Thank you for the kind review, and for choosing Reliance Home Comfort! -Jessica

Private User
Private User
Private User reviews Calgary, AB
8/10

Service great / security horrible

Service was great but all my personal information on the receipt? Really??? Name, address, ALL cc info. Not acceptable in today's risky climate! Certainly hope Reliance's copies never go missing!!!

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Company Response

Thank you for the review and the feedback. -Jessica

Ken from Coquitlam
Ken from Coquitlam
3 reviews Coquitlam, BC
10/10

Central AC Installation

Central AC installation, top brand AC, high end thermostat, plus top warrant (10 years for both parts and labor) and very competitive price. The sales/advisor was honest, the workers/installers were professional , experienced, efficient, got the job done nice and neat, also provided clear instruction on usage and maintanace, very patient and helpful.
Highly recommended!

1 of 1 people found this review helpful.
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Company Response

Hello, thank you for choosing Reliance Home Comfort! I am so glad that our team was able to install your air conditioner. Thank you for taking the time to leave a review! - Summer

Dan
Dan
0 reviews Maple Ridge, BC
10/10

Sales- water softenee

Sales was great. Good that he used to be an installer so was able to answer all my questions

Installer was good. It was a Professional install . Answered all my questions

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Company Response

Hello, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Summer

Private User
Private User
Private User reviews Maple Ridge, BC
10/10

Furnace check

Our furnace was blowing cold air. The company was able to get someone out to us within a couple of days. He was great! Problem diagnosed and solved:)

Thank you!

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Company Response

Thank you for your excellent review and for taking the time to share your experience. We appreciate your support. - Gemma

Chris
Chris
1 review Burnaby, BC
10/10

New furnace

The guys came in and did a professional job. Contacted Jeff and he replied promptly and was able to secure a furnace for my home. From the time I contacted the company they got things done within the week. Jeff even called me to explain what was done and if I needed help with anything to just call him. I highly recommend this company

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Company Response

This is wonderful to hear Chris. Thank you for your excellent review and recommendation. - Gemma

Private User
Private User
Private User reviews Vancouver, BC
10/10

Boiler

I was very grateful that I recommended your Company to my brother ( owner). I am very happy with the results from your first visit to the installation. Tony and Anthony did a very good job. I admired their working relationship, Tony was a good mentor. Both are very professional! Thanks, job well done.

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Company Response

Hello, thank you for your 5 star review and kind words! – Summer

Private User
Private User
Private User reviews Maple Ridge, BC
10/10

New furnace/AC

From the salesperson through to the installation team all staff were professional , safe , knowledgeable and courteous. We received our appointment date promptly and on the day of installation we were called prior to arrival and they were on time. The salesperson also stopped by during installation to ensure all was going smoothly. We were advised of what was happening throughout the day , and were shown how to use the various functions before the team departed. All in all a painless experience... and a really nice furnace. The new thermostat is very modern looking and easy to use.

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Company Response

Hello, thank you for your positive review! – Summer

Private User
Private User
1 review Pitt Meadows, BC
10/10

canada furnace

Home advisor Gary, was very professional, friendly and punctual. He was thorough in explaining the different models, pricing and rebates so we were able to make proper choice. The installers, Sanjay and Vincent were prompt and knowledgeable with their skills. They are friendly and they made sure everything is clean and in order. Highly recommended. We appreciate your help and thank you for your service.

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Company Response

Hello, thank you for your wonderful review! – Summer

Robin
Robin
0 reviews Maple Ridge, BC
10/10

Boiler serviced

Great service today from the man who was very professional and informative. I would definitely use them again. He was knowledgeable and thorough and didn't try to pressure me on anything. Just recommend one part that may need some attention in the future.

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Company Response

Hello Robin, thank you for your 10 star review! - Summer

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

At Reliance Home Comfort (formerly Canada Furnace), the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are so well known for and want you to know that we are here for you when you need us.

To help with prevention, we are taking the following precautionary measures to protect our Customers.

Our Team Members have been equipped with an ample supply of:

* Hand sanitizers
* Disinfectant wipes
* Masks
* Single-use gloves
* Boot covers

We know that this is a difficult time for all and we want you to know that we will be there for you and are taking all the necessary precautions to keep you and your family comfortable and safe.

Canada Furnace is one of the biggest and most well established heating and air conditioning companies in greater Vancouver and the entire lower mainland. We provide full service and installation on all of your heating, cooling, plumbing, water heater and air purification systems. Established in 1981 we pride ourselves for a high level of customer service to match our extremely helpful and well trained technicians.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
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SERVICES
Heating, Air Conditioning, HVAC, Air Filtration, Water Heaters, Hot water on demand, Pool Heaters, Ductless mini split.
BRANDS
Lennox, American Standard, Navien, Olsen, Rinnai, Lochinvar, Super Hot, Laars, Samsung, Goodman.
STYLES
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SPECIALITIES
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WEBSITE
https://reliancehomecomfort.com/vancouver/
YEAR ESTABLISHED
1981
NUMBER OF EMPLOYEES
18
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LICENSES
Gas Licenses , Quality First, Sheet Metal Red Seal, Teca
MEMBERSHIPS
Better Business Bureau, Fortis Trade Ally Network, Burnaby Board of Trade, Maple Ridge Chambers of C
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies on Equipment
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.