What did Monkey Tree do for me? The biggest thing was a cedar that had forked into 4 trunks from the ground, that were about 13 inches in diameter each, that we had them take out. This was their third job on this site over the years. The work on the big cedar went well. Then they did some other pruning where there were breakdowns in communication between crew members but generally everything has been good. Initially I wanted quiet workmen who would be sensitive to my site, not big loud chainsaws. They were very sensitive to my garden, which is very personal, and they repeatedly asked, "is this what you meant?" and they offered feedback when they thought something should be done differently than I did. We had intelligent conversations about my garden too. The only problems I had was that notes taken regarding the estimate weren't passed along and some branches got cut off that I hadn't wanted off. I would give them an 8 on the latest project, whereas before I would have given them a 9 or 10.
- Approximate cost of services:
- $1,500.00
- Company Response
Thanks Trenna,
We value your honest opinion and its good information that we can take to improve our customer experience. We are always open to feedback and value your experience,
Cheers,
Seth and Crew