Pro Tech Carpet Cleaning No Longer In Business

I got the dealfind deal as I had a previous good experience with that kind of deals. However, PRO TECH IS A SCAM. I have called them at least 10 times. Booked an appointment, moved my furnitures and no one showed up, not even a phone call. Booked me again for 2 weeks later, and guess what? NO SHOW. Called this guy that told me to call another number that has a its voicemail full. I want a full refund on this. Worst company ever.

Don't waste your time. Moved all my furniture in the morning. Didn't show up to appointment. I wasn't even using a deal, I was going to pay full price! Called me back 2 hrs later and said they left the phone in the truck. Terrible customer service. Would not recommend to anyone who values their time.

Reading below I see some people have had horrible service with protech. I recently had carpet cleaning and upholstry done and thought they did a wonderful job. The two men that came to my house were polite and had great customer service skils. I would recomend protech to my friends and family!

Just like the person below wrote, I too booked a cleaning for Wednesday December 28 at 12:00 pm. By 1:00 pm when no-one showed up, I called the number and (presumably) the same guy answered. He said he would have the girl (Shannon I thin) call me right back. I said wait a minute how can she call me back I haven't even given you my number. He grumbled a bit, and took down the number. No phone call. I called a couple of times throughtout the afternoon, and got the voice mail, when it'x time to leave a message, the mailbox is full. You can't get through. No one ever showed up or called me back. I think I've been ripped off but like the previous writer, I plan to taKe action.

December 30 2011 update: After calling the business number persistently, I did manage to get the company's co-operation and they came out to clean, albeit two days late. Two women showed up for two hours and the end product was nothing special. I am glad that I got my $60.00 worth of cleaning (???), but I would never use this company again, not if it was for free.

Before I purchased the deal on WagJag, I called ProTech first to make sure there are spots available still as I wanted my house cleaned before Christmas. So they booked me in for the 19th of December at 11:00 am.

today is the 19th of December, I missed half day of work to wait for the cleaner/s. I called at 11:15 am inquiring about the cleaner/s. The guy who picked up the phone said he would call me right back.

11:30 am, I called again, the same guy picked up and said "I'll call you right back again"

And no calls, nothing.

What kind of a company is this? what kind of service?

I will fight tooth and nail to get a refund on this really really crappy service.

I booked the cleaning after seeing their deal online and they told me that it can't be done for that price. I agreed to $60 for 2 rooms. Not only they showed up 1 late, the carpet looked worse after the supposed "cleaning" and I have pictures to prove. The guy that showed up complaint the entire time about how hard he has to work and how tired he is, he left behind dust and debris under the baseboard heaters and all the corners were black and dirty. When I called EJ said that it's hard to trust someone else to do a good job, he want to make it up to me and will call me back. Nothing!!!! No call no nothing. After the third call I made, I realized that they are a dead beat company and since I paid cash (the only method they accept) I can't even put a stop payment. BEWARE SCAMMERS!!!' call reputable companies, with a track record, pay $10 more and be satisfied.

I recently purchased a dealticker from you for Pro-Tech carpet
cleaning. I tried to book with this company for a carpet cleaning, and
had made an appointment for today at 11 o'clock. When 11 came and went
and nobody showed up, I phoned the company. The gentleman answered the phone, and thought that I was someone else that he had booked in for
11 and then he asked me how I was paying. I told him that he had
booked an appointment with me a week and a half ago, with the
dealticker. He told me he remembered and would be there in hour. I
called back in an hour and at that point he told me that Dealticker
had messed up with the coupon, and he could not do the carpet cleaning
for the price that I had paid. He said he would come and do the entire
house for $89. I agreed to this, and he asked me to call him back in
an hour. When I tried to call him back, he would not answer his phone.
I left a message and he did not return my call. I needed to have the
carpets cleaned as my roomate and I are moving out of our place at the
end of the month and needed to have the carpets cleaned. At three in
the afternoon we ended up having to run to the local Safeway to rent a
Rug Doctor to do it ourselves.
This company is a very poorly run company with even worse customer
service. If I had known what a horrible experience this was, I would
never have relied on this in the first place.