Now this is a company and local business ownership that supports their customers ! Finally a company that cares ! First off I purchased a central vac and accessories which is a great product so far ! Here’s my story! I installed the vac (I have installed numerous systems in my day) and had everything hooked up properly but I wasn’t getting any suction ! So I called owner who would not let me off phone troubleshooting the hook up process ! He was awesome and walked me thru everything over phone which was past dinner time and the vac was still not providing proper suction ! This owner stood by his product and superior patience in customer service that he personally drove to my home , troubleshooted the vac which was hooked up correctly and he suspected blockage in my system pipes ! He helped me unclog each of my central vac ports discovering massive debris and we cleaned each duct ! Of course now the product is working like a champ ! The pint of my story is another retailer would not do this ! Allegro did this with a personal touch ! This is the only central vac anyone should purchase from as not only do they have a top notch Canadian locally made product but they CARE ! Thank you so much allegro team.