Alberta Carpet Cleaning (Calgary)

Carpet & Rug Cleaning & Repairing
Calgary AB T2B 3K6
Write a Review
Write a Review


HomeStars
Carpet & Rug Cleaning & Repairing
Alberta Carpet Cleaning (Calgary)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

84%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Alberta Carpet Cleaning (Calgary)

Average customer rating:
8.4 10 (96 reviews)

Sort by

Carolina
Carolina
0 reviews Calgary, AB
10/10

Carpet Cleaning

Technician was knowledgeable, courteous, customer service was excellent, the carpet looks like new after cleaning. Was able to remove the stains. Great job!

Approximate cost of services:
$280.00
Was this review helpful?
Company Response

Thank you Carolina!

Ray in Calgary
Ray in Calgary
0 reviews Calgary, AB
4/10

3 bedroom carpet cleaning

# bedrooms in rental house had to be cleaned because the renter was a slob. Mike assured me that most of the stains would come out but revised that comment down when he got started. I could have done a better job on the carpets with a bar of soap and a hose. I went and got my "Little Green Machine" and as I was using it the stains that he couldn't get out were chocolate covered raisins. I picked them up by hand and used my Green Machine to to completely removed the chocolate. So much for Alberta Carpet Cleaning. I will not be suing them nor referring them to anyone. I have before and after pictures.

Approximate cost of services:
$165.00
Was this review helpful?
Company Response

Hi Ray,

Our records show there was Fibre breakage, Soil filtration with unknown spots ( and that is rare for the technician who came to your rental, who's been a carpet cleaning technician for almost a decade ) therefore stain and spot removal could not be guaranteed on those spots. The technician communicated this to you, and you also declined any add-on cleaning services.

Since you were not happy with the overall service, an additional service call was set up. This service call was refused as you did not want it because of the renovations you had planned.

Thank you,

Private User
Private User
Private User reviews Calgary, AB
10/10

Cat hair gone yahoo

6 rooms, great job, no more cat hair. I thought I would have to vacuum, he did it as he went along

Approximate cost of services:
$325.00
Was this review helpful?
Company Response

Thank you for recommending us!

Private User
Private User
Private User reviews Calgary, AB
10/10

Carpet & upholstery cleaning

I had a very positive experience with ACC technician Derek. He was very professional and knowledgeable. Ive used many companies in the past, this experience was the best. I had pet stained carpet and upholstery, Derek put a lot of effort in cleaning the specific sections. Its not just about hiring a reputable company its about the quality of service and their technicians. Hopefully ACC understands this as he is definitely is worth having as an employee

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thank you so much for recommending us and we absolutely love Derek!

Private User
Private User
Private User reviews Calgary, AB
10/10

Carpet cleaning

Mike was efficient, professional and everything looks (& smells) great. I appreciated him offering me options without a heavy up-sell.

Approximate cost of services:
$356.00
Was this review helpful?
Company Response

Thank you for recommending us and Mike!

Private User
Private User
Private User reviews Calgary, AB
10/10

Excellent Service

They were fantastic! The gentlemen went over all details of the service before he started. Both were very friendly and didn’t mind my crazy dog. They were efficient, hard working and very tidy. I would definitely recommend them and will use them again in the future.

Approximate cost of services:
$262.00
Was this review helpful?
Company Response

Thank you for recommending us and we will be happy to answer any future cleaning needs!

Private User
Private User
Private User reviews Calgary, AB
8/10

Very friendly gentleman who was tidy and professional

The fellow that did our basement carpet cleaning was very friendly and professional. He did a great job and altho he asked if I wanted some extras , he was respectful of my answers and why , without being pushy

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you so much, we appreciate you recommending us!

Private User
Private User
Private User reviews Calgary, AB
10/10

Dryer vent cleaning

They were great! Went over everything before starting work. Super friendly and hard working. Would definitely recommend. Will be calling again for future services.

Approximate cost of services:
$119.00
Was this review helpful?
Company Response

Thank you so much for recommending us :)

Robert in Castlegar
Robert in Castlegar
0 reviews Calgary, AB
10/10

Great, thorough work!

Guys came and cleaned our ducts. They were professional and thorough, explaining each service and it’s value to our home and health. Neal and Thomas are a great team - we highly recommend the company!

Approximate cost of services:
$425.00
Was this review helpful?
Company Response

Thank you Robert! Anytime :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alberta Carpet Cleaning (Calgary)

Family owned and operated since 1986, Alberta Carpet Cleaning combines carpet and upholstery cleaning expertise with meticulous customer service that has garnered a the Consumer's Choice Award for Business Excellence—its since 2003 as well as the Top Choice Award and the Calgary Herald Reader's Choice Award since 2012.

Our experienced technicians regularly attend training programs to keep updated on the latest in the industry standards to ensure the highest level of service is performed in your home. Industry leading training, rigorous hiring standards, the best equipment and generous compensation to our staff allows Alberta Carpet Cleaning to deliver consistent service and a great value.

CATEGORIES
Carpet & Rug Cleaning & Repairing
SERVICES
Residential Carpet Cleaning Commercial Carpet Cleaning Area Rug Cleaning Upholstery Cleaning
BRANDS
Alberta Carpet Cleaning
STYLES
Thermorinse truck mounted cleaning technology- detergent free, family safe and pet friendly cleaning. Eco-friendly and environmentally safe cleaning products.
SPECIALITIES
- Heavily stained carpets - Pet Stains Removal - Odor Removal - Anti-microbial treatment - Stainshield Protector (prevents further staining) - Mold / Mildew Treatment
WEBSITE
https://www.albertacarpetcleaningcalgary.ca/
YEAR ESTABLISHED
1986
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Visa, MasterCard or Cash
MEMBERSHIPS
IICRC, COR, Canada Green Program, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 Days - Workmanship Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.