We phoned Atiar at 12:45 inquiring if he was able to come and look at our Fridge which wasn't cold. He immediately asked the right questions about make and model and gave us a window of 2-4 that same day to come. Due to school pickup we requested he come at the earlier part that window - and he was there at 2..
He looked at the Fridge, immediately knew the problem and fixed the problem (new thermostat and timer) and was gone in 30min. Great service and a pleasure to deal with - we couldn't ask for anything more!