We hired John to cut down a very large dead tree in our front lawn. He was very prompt and told us exactly when he'd have time to come do the work, and he showed up right on time. We indicated that our budget was a little tight, so he offered some alternatives & we agreed that we would get rid of the wood ourselves instead of paying him to do it. I appreciated his flexibility with this. His work was quick, efficient, and he cleaned up everything when he was done. I would definitely use him again for any kind of tree work.