Poor repair, poor customer service and cost more than new Dishwasher
Service 4 Appliance Technician arrived and diagnosed dishwasher issue, part ordered ($401.15 for part and install). When Technician installed the part he used the wrong screws and damaged the adjacent part leading to a leak. I spoke to Service 4 Appliances head office who advised that I would need to pay for the replacement part (another $300.00) and have it installed even though it was the Technicians mistake that caused the issue. I responded with multiple phone calls and emails that nobody responded to until I threatened to take them to small claims court at which time they responded with a very unprofessional email without any sort of resolution to my claim. I ended up buying a new dishwasher for $60 more than I spent on the botched repair. I wouldn't recommend these guys to repair anything; stay away.
- Approximate cost of services:
- $401.15