This review has been removed by the author.
This review has been removed by the author.
Hi Chris,
Glad you were happy with our service. Everything worked out so well and the apartment is now ready for move-in. Wish you guys all the best with your new residence.
Hi Nima,
Thanks for the review. Glad we could help. I know you started moving stuff in as soon as we left. Hopefully you are settled now and life is back to normal. Everything worked out so well on that day with the cleaning, no surprises.
Thanks again for recommending us.
This is disappointing because his partner checked the house before we left and said it was great. We couldn't touch inside the showers because the glass and inside everywhere was caulked that same day with a note 'do not touch for 48 hrs' There was also workers in and out of the house for days before he called us, I'm sure that is the dust he is referring to. The windows were done but they didn't do a duct cleaning so dust is coming from the ducts and sticking to the glass. All beyond our control. And I didn't hang up on him we were disconnected or he hung up on me, I couldn't say which it was.
Hi Paul
Always nice to see you again.
I know the agency you use likes 1 year leases. We have always been able to make the condo right for the next tenant.
Super clean when they move-in encourages keep up and your condo is in great shape.
We were able to clean your condo up to move-in ready condition, thank you for calling us again.
cleaning a live/work home being put up for sale
Firstly the owner was there and told us what to clean, we did so, she also added the basement which was not in the quote but we did it anyway. Turns out the sister owns a salon storefront attached and expected us to clean that as well. We weren't even told about that when we were hired or there on site.
Definitely not part of the quote, plus we are residential cleaners not commercial cleaners. She is complaining because we did not clean the salon storefront which would've taken 5 hours more and we are not commercial cleaners. Our insurance does not cover commercial cleaning and our website is clear we are residential cleaners only.
It is disappointing to us as we always do a good job and everyone is happy with our work. I wish the sister that paid for it was there in the morning because we would've told her that we can't clean the salon and probably passed on the job.
A walkthrough before and after is important, it ensures the customer is happy. The sister on site thought our work was great and told us so. The other sister, without seeing the place for a week told us it was horrible. We will never take a job like that again. But I know we did right and am confident we will forget about it and continue helping homeowners and families with their cleaning needs as we have done for many years now.
Hi Ronnie,
Thanks for your review, glad you were happy.
I hope you have an uneventful move.
Its a wonderful house, I'm sure you and your family will feel at home right away.
Ann and Marvi say Hi!
Hi Narmatha,
Thanks for the review
Glad you were too happy with our service.
You and your husband are very nice people and we are glad we could help deep clean your home.
Hi Jacqueline,
Glad you guys are too happy. We know that this is your first home and that you guys worked too hard to get it. I know that it was stressful as you told me you didn't even want your stuff moved in because of its dirty condition. As I remember you sent the truck to your moms place and had to stay in a motel that night and figure it all out.
Glad you found us.
We went after the house top to bottom and scrubbed everything to make sure you guys were good to bring your stuff in. My guys and gals are too good and I knew we could get it to that point when you showed us everything that morning. It was not easy but we always seem to get it done.
Enjoy the house, and by the way you guys were too nice with us considering the stress you were under. So good to see that we could help and that you guys are happy now. Ready for the housewarming I think, have fun.
Extreme Cleaning of Family Member Unit
Hi Salimah,
Thanks for the very positive review, I'm glad you were happy with the help we could provide. When a job needs something we can't do we always try to help connect our clients with the right person. We are are very happy that everything worked out for the best.