Reconstruction after mold removal
We developed mold in the ceiling under out flat roof due to condensation. After reviewing the “evidence” areas on our ceiling, Canada Restoration identified the cause – and the solution: removal, reinsulation with spray foam, and reconstruction of the ceiling.
Perfect Renovations was retained by Restoration to manage the reconstruction which put us in touch with Wayne.
Wayne was honest and transparent during the quote process – listened to our needs for the reconstruction, and suggested areas we could improve the house with a sense of the costs involved.
During the job, Wayne was in communication regularly – and daily – with status reports on the job. His teams of drywall contractors, electricians and painters acted with professionalism in the house and did solid work.
We encountered some delays during the job – which is natural in a complex job with a number of dependencies– but Wayne worked hard to address them promptly.
Wayne’s customer service went above and beyond – our job extended over the holiday weekend in July due to an earlier delay, and he was still on site to ensure the scope of the work to come was addressed with the right people.
In short – despite this being a job we didn’t want to have to do – Restoration & Perfect provided us with good counsel, a fair and transparent quote process, a team that worked hard to do the best job with the utmost care to our home, and a champion effort by both Restoration & Wayne at Perfect to coordinate all the various contractors and teams that needed to be part of this work. And we came in on budget.
Our home looks better than it did when we started – and we had the best possible experience we could have due to the high degree of communication, ownership and service provided by Wayne and his teams. We’ll definitely look to Perfect in the future for other renovation needs.
I happily recommend Wayne and the Perfect team for your complex renovation needs. No one wants to do unexpected jobs – but if you have to – these folks will get you through it in a great way.
- Approximate cost of services:
- $20,000.00
- Company Response
Hi Peter,
Thank you for taking the time to write such a great review. It is extremely important to us that our customers have a great experience. We pride ourselves in the customer service we give to our clients.
Peter, we look forward to working again with you in future.
Thank you again, for your kind words.
Best regards,
Kimberly
Office Manager