Reid's Roofing Ltd

We found Reids Roofing very helpful in finding solutions and Jake has been very helpful and informative. All of our questions were taken seriously. We are hoping to engage Reids Roofing for two significant projects in the near future.

It is clear that quality and customer satisfaction is very important.

Everyone I spoke to at Reid's was responsive and professional. They followed up on my quote and sent someone out to confirm that the colour I picked for the garage roof would match the existing house roof. Installers were friendly and left the space tidy afterwards.

My husband checked various other roofers plus reviews and we decided on Reid's Roofing Ltd to replace our shingles. I must say work was done in a day and top quality workmanship. Everything included in package well explained and left us with no other questions or concerns. Looks great!

Got a new roof, new eaves troughs. The work seems to be excellent, no complaints about the quality of the product or the workmanship. The roofers were great about answering questions that I had about the installation, and the eaves trough guy listened and made sure to install it exactly how I wanted so I could set up some rainwater collection afterwards.

The only minor complaint would be that they could be a bit more proactive about communication. They came and did the roof as planned, but then I had to follow up about scheduling the eaves troughs, and again about a delay in filing the warranty.

It was a bit of a surprise when I got the call saying that roofers would be showing up. But hey, great I wanted the job done. Wish the contractors that showed up had communicated a little better, they parked a garbage trailer in front of my garage blocking my use without asking me. The install was quick and efficient, however, there are still lingering bits of debris that could have been cleaned up better.

The team was great! Followed up after intial quote to give me update and suggested different shingles immedietly when initial shingles chosen were discontinued. The safty manger was also on site a few times to enusre the roofing team was complient. They also were flexible with payment plan that accomodated my situation, which was greatly appreciated.

Jake was excellent to deal with. We have a very large and complex roof line. Reids Roofing crew removed the old shakes and replaced the roof in just over 2 days. They would have finished in 2 days if I had not requested double capping. The dumpster was emptied twice and removed off our driveway immediately. They also topped up over 3500 square feet of insulation and replaced our eavestroughs and put covers on them. The roofers, insulators and eavestrough crews were very professional and knowledgeable in their work.

We found Reid's Roofing by searching on Homestars. We had about 5 quotes but selected Reid's Roofing because of their due diligence in preparing the quote and their integrity. The crew was fantastic, very fast and the new roof looks great.

They were on time and did a good job. The roof looks great. I'm even more happy that it was more affordable than the other companies I received quotes from.

Reid's roofing went above and beyond in providing service for our roof. Pete took the time to explain why installations to need to be completed a certain way and was able to identify issues with our roof that two separate roofing companies could not identify (including our original roof installer). They provided excellent service in a timely manner!