Reid's Roofing Ltd

Roofing
113, 190 Carleton Drive St. Albert AB T8N 0R8
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Reid's Roofing Ltd
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97%

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Reviews by rating (past 12 months)
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Best of 2021 winner 6 timesBest of 2021winner 6 times

Reviews for Reid's Roofing Ltd

Average customer rating:
9.8 10 (142 reviews)

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Chris in Calgary
Chris in Calgary
0 reviews Calgary, AB
10/10

Peak vent installation

Good workmanship, staff aimed to please. Extra care taken to ensure quality work completed. Efficient payment processing. Workers cleaned up site nicely after the job was completed. Workers friendly and interreacted nicely with home owner.

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Company Response

Chris, thank you for giving us the opportunity yet again to prove our dedication in serving the client. We are glad the process went smoothly.
Thanks for sharing your experience.
Reid's team

Private User
Private User
Private User reviews Ardrossan, AB
10/10

Wind damage soffit repair, garage roof, insulation top-up

We have used Reids for 3 different services over the last year and they have been great! Prompt, courteous, great clean-up, quality work and workers. Would highly recommend. Negotiated fairly on an estimate error.

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Company Response

Thank you so much!! If errors are made you bet we will address and fix them accordingly. We appreciate our repeat customers and it goes to show! Thank you for trusting us with your home again for a third time!
Your continued business over these last few years is appreciated beyond measure.
Jessica Reid

Private User
Private User
Private User reviews St. Albert, AB
10/10

Roof repair

There was a leak in one of our windows which was coming from the roof. We called Reid's Roofing for an estimate and were shown the problem on an infrared camera - condensation in the attic travelling along a beam from the furnace stack to the window. The problem appeared to be only in the one area.
The day of the repair, the crew arrived promptly in the morning, cut a hole in the roof, removed the wet wood, insulation and vapour barrier. Spray foam was applied to the affected area and then the roof was fixed - with new sheathing and an SBS patch to close the hole. We were shown photos and videos of the process so that we could see the water damage, the removal of the affected material, and the installation of the new material. The process was completed quickly - one day, plus an hour the next to finish. The invoice was the same as the estimate; there were no additional costs. We are very happy with the work and the cost was reasonable. We would have no hesitation hiring Reid's Roofing if there were other problems.

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Company Response

David, I truly appreciate you sharing your experience from start to finish. The detail description that you explained is exactly what we try to provide to all of our customers. Our goal is to ensure that we don't always fix the problem for the foreseeable eye, but rather the longevity of your entire building envelope.
Thank you for trusting us.
All the best,
Jessica Reid.

Ron in Edmonton
Ron in Edmonton
2 reviews Edmonton, AB
10/10

Roof repair - shingle replacement

Lost several shingles in a recent wind storm. Reid's responded quickly, acknowledged how busy they were but provided an outline of timelines and met each of them. Repair was done professionally even in the midst of very inclement weather. Definitely will utilize them for any future roofing needs.

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Company Response

Thank you Ron! We have had some crazy windstorms the past few months and understand the damage that can occur if not addressed in a timely manner. Communication is key at the office, thank you for sharing this and will look forward to any calls from you.
The Reids Team.

Laina in Edmonton
Laina in Edmonton
2 reviews Edmonton, AB
10/10

Eavestrough replacement

When we moved into our new place, we had Reid's Roofing replace all of our eavestroughs. They did a quick job for a good price and fixed all the issues of water overflowing by installing additional downspouts, including one that drains above our front walkway. They pinned it to our archway and even created a downspout that we could lift up and down so we could mow the lawn without issue. They did this without even asking, as I didn't even know it was something I could ask for! I called them again about heat loss through the attic. They did a quick assessment using google maps and told me there was no work necessary and that our heat loss was normal. I was so glad to have an honest opinion from a company and that they didn't charge me for an ultimately unnecessary visit. Also, the office staff are very kind, friendly and return calls right away. I will always call Reid's Roofing if I need any roofing work done.

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Company Response

Laina, you can always expect honesty and trust we have the entire building envelope in mind when dealing with a customers home. Thank you for taking the time to share your experience with us.
All the best in 2021!
Jessica Reid

Private User
Private User
Private User reviews St. Albert, AB
10/10

Great roof repair

Required a re-shingling where a decorative item had been removed from the roof. Reid’s responded quickly and completed the job with expertise and professionalism. Thank you Pete for a job well done.

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Company Response

Where ever Pete is, professionalism and expertise is always a guarantee. Thank you for your kind words and appreciate the business.
Reid's Roofing

Wendy in St. Albert
Wendy in St. Albert
1 review St. Albert, AB
10/10

New eavestrough, leaf guard and downspouts

It was a pleasure hiring Reid's Roofing. Everyone from the estimator, the installation crew and the receptionist were friendly, helpful and professional. I would refer friends and family to them without hesitation!

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Company Response

Wendy, it was a pleasure working with you as well. Word of mouth is such an important tool in a business and thankful we have a customer like you.
All the best to you!
The Reids Team

Bob in Toronto
Bob in Toronto
1 review Sherwood Park, AB
10/10

Roofing Project

We recently had our roof re-shingled and the eavestroughs replaced. After looking at a few other companies a colleague of mine suggested Reid's, as they had done great work for him. Jake provided us with a detailed quote and we eventually settled on our options, and booked a date to have the work completed. The work itself was excellent and I can sleep at night so job well done! I can't say enough good things about this company. Everyone we dealt with was professional, pleasant to deal with, and went above and beyond to ensure that we were satisfied. Reid's is a fine example of how a business should be run. Thanks for everything!

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Company Response

Thank you for such a glowing review Bob. We strive to ensure you can expect integrity and a desire to serve from all members of our fabulous team.
Thank you again for trusting Reid's!
Jessica Reid

Leslie in Toronto
Leslie in Toronto
1 review St. Albert, AB
10/10

Eavestroughing and Siding

I had contacted Reid's Roofing to replace existing eaves troughs and to replace some damaged siding. Their estimator Jake was quick and efficient in his pricing of the project.
The installers for both projects were excellent, courteous, and very skilled at their trades. The siding on my garage was 36 years old and they had matched it perfectly.
I would not hesitate to highly recommend Reids Roofing for any of your roofing, or siding needs.
LA Johnston

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Company Response

Thank you Leslie, we truly are proud of the team we have here. It goes to show they are doing what they love! I'm glad we were able to help with your home improvement.
The Reid's Team

Diana in Saint Albert
Diana in Saint Albert
0 reviews St. Albert, AB
10/10

Roof and evstroughs

They are very professional,time efficient and reasonable in price. We are very please with the work and clean up. The whole crew is amazing at Reid's I highly recommend them!

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Company Response

Thank you Diana, it was a pleasure dealing with you and your husband. The roof looks great and glad to see you are getting all of your projects completed. Happy you allowed us to be apart of that. Wishing you an amazing rest of 2020!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reid's Roofing Ltd

Reid’s Roofing and Insulation has served residential and commercial customers in the Edmonton region for the past 12 years. Our owner, Jessica Reid is a hands on entrepreneur who has made it her mission to lead positive change within the roofing industry. Reid’s is different in that we consider the wellbeing of your entire home’s building envelop. We are a one stop shop offering all types roofing solutions, attic insulation, eaves troughs, soffits, downspouts and exterior paneling. We’ve been the winner of the Homestars “best of” in the roofing category for the past 5 years and we currently hold a 97% customer satisfaction score. We rate highest in the reputation and responsiveness categories. We are the experts in our field and you can expect honesty, integrity and a desire to serve from every Reid’s team member

Whatever your roofing needs, give us a call today for a free no-obligation in home consultation ! We’re here to serve you, pick up the phone or email us today. We would be happy to hear from you!

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CATEGORIES
Roofing, Gutters & Eavestroughs, and Insulation
PRODUCTS
IKO Owens Corning EuroShield CertainTeed Malarkey Westform Gentek Alu-Rex Royal Siding Duraflo Suprema Lamanco John Mansville Terrabella Lux Soffit Mulco Chemlink Edco Kaycan
SERVICES
-Re-Roofing: Commercial & Residential Homes -Flat Roofing Solutions -Insulation -5" Continuous Eavestroughs -Soffits & Fascia -New Construction Homes -Skylights -Repairs
BRANDS
-Malarkey SBS Rubber Roofing -Owens Corning Asphalt Shingles -CertainTeed Shingles -IKO/CRC Asphalt Shingles -Westform Metal Roofing -Terrabella Snap lock
WEBSITE
http://reidsroofing.net/
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
7
PAYMENT METHOD
Cash, Cheque, VISA, Mastercard
LICENSES
HAAG Inspector Certification
MEMBERSHIPS
IKO Craftsman Premier + Malarkey Certified Contractor
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Year Workmanship Warranty
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