Eco Choice Windows & Doors

Windows & Doors Installation & Service
90 Basaltic Rd, #6 Vaughan ON L4K 1G6
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Reviews for Eco Choice Windows & Doors

Average customer rating:
9.6 10 (512 reviews)

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crandles
crandles
2 reviews Toronto, ON
10/10

New Windows

We met with an Eco Choice rep who toured our house and recommended window solutions based on our needs. The install took 1.5 days and we are really happy with the results!

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Company Response

Thank you so much for your kind words and recommendation. We really appreciate you taking the time out to share your experience with us. Enjoy your new energy efficient windows.
All the best,
Eco Choice Windows & Doors

Jennifer Armstrong in Toronto
Jennifer Armstrong in Toronto
5 reviews Toronto, ON
10/10

Basement door

We had a new entrance built to our basement and needed a new entry door. We went with Eco Choice on the basis of the Homestars reviews. One thing I would say is to allot plenty of time when ordering; there is a wait for the construction of the door and then as well for installation. In our case, there were a couple of delays in the installation (due to weather etc). The customer service was friendly and responsive, and when we finally met the installers, they were terrific. Professional and efficient, and super helpful - they even helped my husband carry a heavy piece of furniture we coincidentally had received while they were doing the install! They went above and beyond, and the result is perfect. We will definitely go with Eco Choice again when we do our upstairs renovations.

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Company Response

Thank you so much for your kind words Jennifer. We really appreciate you taking the time out to share your experience with us. Glad we could exceed your expectation. It was a pleasure working with you and looking forward to working together in the future.

All the best,

Eco Choice Windows & Doors

User in Mississauga
User in Mississauga
8 reviews Mississauga, ON
10/10

Windows & Patio door replacement

First time using Eco Choice we booked with our neighbour in the adjoining semi to keep our bay windows consistent. We were pleased with the quality and service, but for the 2nd job to replace 3 windows and an outdated patio door we did comparison shop. Price was competitive, Gabriel provided helpful suggestions, installation and clean up was great and we're happy with the result. We recommended Eco Choice to a friend who is also very satisfied. We are now replacing our other windows and didn't hesitate to book with Gabriel at Eco Choice. Highly recommend.

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Company Response

Thank you so much for your kind words and recommendation. We really appreciate you taking the time out to share your experience with us. Enjoy your new windows.

All the best,

Eco Choice Windows & Doors

Brian in Oakville
Brian in Oakville
5 reviews Oakville, ON
10/10

Window replacement

I highly recommend Eco Choice Windows & Doors. The sales rep Anthony was both knowledgeable and pleasant to deal with. No high pressure and lots of solid advice. Pricing was competitive with other quotations but dealing with Anthony sealed the deal. We were equally impressed with the installation team lead by Iurii. Totally professional and great workmanship. The whole team was a pleasure to deal with.
Could not be more satisfied with the whole experience dealing with Eco Choice.

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Company Response

Thank you so much for your kind words Brian. We really appreciate you taking the time out to share your experience with us. Enjoy your new windows.

All the best,

Eco Choice Windows & Doors

Isabella
Isabella
7 reviews Aurora, ON
4/10

Windows and Patio Door

They replaced 1 patio door and 9 windows (2 solid, 2 awning and 5 casement).  The windows are decent quality for the price and I appreciate that the company capped the garage door frame and window at no extra charge. Installation was completed in 1 day and on schedule. 
There was a defect with the insulation inside the patio doors and eventually the manufacturer replaced the whole door.

My major disappointment would be the workmanship - the attached photos tell the story. When I mentioned to the installation crew that I didn't like the sloppy finish of the frames, I was told that:  "it's not a big deal since they all need to be painted anyway".  
I spent a lot of time sanding the frames to remove smeared foam and smooth out dents. I had to also apply caulking around the windows and patio door; some were caulked on 2 sides, others 3 but none were done all around.
I regret not taking photos immediately after installation to show the mess left behind. I found caulking inside sinks and stamped into wood floors by boots. It took a lot of time and much elbow grease to get caulking out of the hardwood floors. Like other reviewers noted - I too had to resort to using different phone numbers to get through. I recommend communicating via e-mail only.  

2 of 2 people found this review helpful.
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melissa in Kitchener
melissa in Kitchener
1 review Kitchener, ON
1/10

Installer dropped old window and damaged my floor due to lack of proper protective clothing and communications

I had new windows installed from eco choice on November 19. During the installation, one of the workers dropped the old window down while carrying it down the stairs. He was carrying the glass alone and wearing just socks without any protective shoes. Thankfully no one was near the stairs but someone could’ve gotten hurt. The installer hurt himself on the foot because he was only wearing socks when carrying the glass. When I mentioned he should’ve worn shoes they say it won’t matter because they’re wearing normal sneakers instead of protecting footwear, again the job clearly has risk for foot injury, not giving workers protective footwear is very dangerous. and this leads to the worker injury in this scenario. The glass also damaged my floor and stairs. Because of the injury to one the workers, the other worker had to finish the job by himself which takes a long time. On top of that, they didn’t properly clean the area after, which I understand this is because 1 worker had to do the job by himself but I expect the company to maybe send an extra person to help. On top of all of this, I didn’t get a single apology about the glass/damage. I also emailed eco choice regarding my experience but didn’t receive a reply. My previous communication before the windows were installed was fast and responsive, seems like they don’t care anymore after getting the payment.

1 of 1 people found this review helpful.
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Company Response

Melissa, thank you for your feedback and we apologize for the inconvenience that was caused during your installation. We contacted you on several occasions after you reported the incident to our office to try and resolve any concerns you had with your installation without any response. We look forward to collectively resolving your concerns, and would like to again apologize for the troubles you've incurred.

Rachelle in Whitby
Rachelle in Whitby
4 reviews Whitby, ON
10/10

New Custom Built Door

The service I received was amazing from beginning to end. Eco Choice had a lot of high quality doors and designs to choose from. I was given a sound quote with no hidden fees. The installer was fantastic, quick, polite, good natured and cleaned up 100%. My door was installed yesterday and I am sure that I will be as happy about the door in the months and years to come as I am today!

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Company Response

Thank you so much for your kind words Rachelle. We really appreciate you taking the time out to share your experience with us. Enjoy your beautiful new door.

All the best,

Eco Choice Windows & Doors

Michaela
Michaela
10 reviews Ajax, ON
10/10

Front door replacement

The project: replacement of the front door.
From the moment I contacted this company until the completion of the project, everyone was very professional and courteous.
Terry, with whom I dealt with for the quote, was very prompt in addressing all my questions and concerns before even committing to the project.
Adriana from the office, was very helpful in scheduling the installation according to our needs, since we don't live at the house in Waterloo.
The installers came on time, were very polite and left a clean job site.
All in all, I am very happy with the whole experience and I definitely recommend them.

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Company Response

Thank you so much for your kind words and recommendation Michaela. We really appreciate you taking the time out to share your experience with us. Enjoy your new beautiful entry door.

All the best,

Eco Choice Windows & Doors

Window install eco choice
Window install eco choice
1 review Vaughan, ON
10/10

Window installation

I have an older home. Had new windows installed. From start with the sales rep to the final installation a positive experience. Very courteous professional installers that did a great tidy up job on completion and kept the mess to a minimum while doing the install. They laid down work sheets throughout
I have already recommended them to my daughter.

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Company Response

Thank you so much for your kind words and recommendation. We really appreciate you taking the time out to share your experience with us.
All the best,

Eco Choice Windows & Doors

L. Esteves
L. Esteves
1 review Vaughan, ON
10/10

Full house windows

Great Great company. I highly recommend Eco Choice windows and doors. Job was completed in a timely manner. Installers we very courteous, cleaned up the site. Thank you so much for doing such an incredible job. We as 1000 percent happy with this company.

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Company Response

Thank you so much for your kind words and recommendation. We really appreciate you taking the time out to share your experience with us.

All the best,

Eco Choice Windows & Doors

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Eco Choice Windows & Doors

Eco Choice Windows & Doors is an award winning replacement windows and doors company, providing homeowners in Toronto and GTA with quality Replacement Vinyl Windows, Fiberglass Doors, Steel Entry Doors, French Doors, Sliding Patio Doors and European Tilt and Turn Windows and Doors.

Eco Choice Windows & Doors

Contact us today for a free consultation on windows and doors.
Local: 416-690-9992 | Toll Free: 1-855-273-3261

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Sales and Installation of Replacement Vinyl Windows, French Doors, Garden Doors, Fiberglass and Steel Entry Doors, Sliding Patio Doors, European Tilt Turn Windows, Tilt and Turn Doors
SERVICES
Sales and Installation of Quality Replacement Vinyl Windows, European Tilt and Turn Windows and Doors, Woodgrain and Smooth Fiberglass Doors, Steel Doors and Sliding Patio Doors, Garden Doors and French Doors, Replacement Windows Toronto,Vinyl Windows Toronto, Energy Efficient Windows Toronto, European Tilt and Turn Windows Toronto, Window Replacement Toronto, Fiberglass Entry Doors, Entry Doors Toronto, Exterior Doors Toronto, Windows & Doors Toronto, Doors Toronto, Windows Toronto, Window Installation Company
BRANDS
Eco Choice, VinylPro, Vista, Novatech, Mastergrain, Trimlite, Kommerling
STYLES
Casement, Awnings, Single Hung Tilt, Double Hung Tilt, Single Slider Tilt, Double Slider Tilt, End Vent Tilt, Picture, Bay and Bow Windows. European Tilt and Turn, Bi Fold, Tilt and Slide and Lift and Slide Doors
SPECIALITIES
Quality Replacement Vinyl Windows, European Tilt and Turn Windows and Doors, Steel Entry Doors, Woodgrain Fiberglass Exterior Doors, Vinyl Sliding Patio Doors.
WEBSITE
https://ecochoicewindows.ca
PAYMENT METHOD
Cash, Cheque, Visa, MC
LICENSES
Toronto T85-4685061
MEMBERSHIPS
BBB, Energy Star Partner, SAWDAC, Window Wise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Transferable Non Pro-Rated Warranty.
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