Skylight on the roof of our Modular Home was leaking. We contacted a roofing company to come and identify the problem and let us know what needed to be done. We were told that not only did the skylight have to be replaced but that a whole new roof was needed at a cost of almost $15,000. As the modular is only 10 years old we felt we needed another quote so contacted In-Awe Roofing. A technician immediately came, completed a full assessment of the roof, and provided us with pictures and a recap of what needed to be done. We were told the roof could be easily repaired for approx. $1500 and that it did not need to be replaced. Given the vastly different recommendations we had received from these companies we contacted In-Awe again to ensure that only a repair was necessary and not a replacement. To reassure us, Rick, the owner came to do his own comprehensive assessment and then spent considerable time reviewing his findings with us. He confirmed that only a few minor repairs and a light maintenance was required as the main roofing system was in excellent condition and had a minimum of 8-10 years of life remaining. A short time thereafter Rick's highly skilled team had the work completed to perfection. To say that In-Awe Roofing exceeded our expectations would be a huge understatement. Their customer service levels, from the moment you speak to Nicole on the phone to working with Rick and his crew, are second to none. And the honesty and integrity with which they run their company is an invaluable bonus you get as a customer when you do business with them. Thanks to all at In-Awe Roofing for an outstanding customer experience. You are the best!!
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- Company Response
Thank you so much for your wonderful review and positive feedback! Just as you stated, we run our company based on honesty and integrity and quite frankly wouldn't do it any other way. At In Awe Roofing we see ourselves from the customer's perspective and think how we - as a customer, would want to be treated and what level of service we would expect. It was absolutely great doing business with you and are happy that all your roof required was a few repairs and a bit of maintenance. Not every roof needs a new roof!