Highly disappointed in this company. We purchased the water softer and reverse osmosis system including installation but the RO system was not installed properly and was leaking under the counter. We thought it must have leaked while the install happened and we cleaned up the water but next morning there was water again under the sink. I called Peter and left a voicemail (no answer) and got a call back and Peter left a vmail saying that they would be in the area either on Thursday of that week or the following Saturday. I called back and got voicemail again, and so I requested that someone come by on Thursday but I also asked that they call me before and let me know what time they would be around to fix the leak. I have not received any calls after that. If that is the kind of service you want from a company than by all means go ahead and do business with this company. If however you expect a higher level of service than I highly recommend you avoid this company. It's not worth the saving you think you are getting. I wish I had read these reviews before we did business with this company.
- Approximate cost of services:
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?