Creature Comforts Hvac Inc.

Heating & Air Conditioning
Burlington ON L7S 1T5
Write a Review
Write a Review

Recommended Professionals

96%(106 reviews)
99%(236 reviews)
73%(30 reviews)
96%(106 reviews)
99%(236 reviews)
73%(30 reviews)
HomeStars
Heating & Air Conditioning
Creature Comforts Hvac Inc.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Creature Comforts Hvac Inc.

Average customer rating:
10 10 (34 reviews)

Sort by

Private User
Private User
Private User reviews Burlington, ON
10/10

Air conditioner service July2024

Our air conditioner would not reach the set temperature.
Creature Comfort serviced the outside unit. It now works.
The technician was on time, friendly, and competent.

Approximate cost of services:
$360.00
Was this review helpful?
Private User
Private User
Private User reviews Burlington, ON
10/10

Furnace cleaning/ inspection

My wife heard a low whistling noise, so we arranged a service call. Helga was great, didnt mind me watching, very thorough. My wife was happy noise was gone. Very reasonable price.

Approximate cost of services:
$190.00
Was this review helpful?
Kris in Burlington
Kris in Burlington
1 review Oakville, ON
10/10

Amazing Service!!!

I called with an issue and was promptly scheduled in for the next morning (it was not an emergency). I received a text msg that my tech was on the way, along with a photo, so I knew who to expect. Helge, our tech was extremely knowledgeable and quickly diagnosed our problem. The issue was fixed right away. Everything was left clean and the bill was surprisingly reasonable! Thank you, Helge and Creature Comforts, for your exceptional service. If anyone needs HVAC service, this is the place to call!!!

Approximate cost of services:
$295.00
Was this review helpful?
Private User
Private User
Private User reviews Burlington, ON
10/10

Bosch Heat Pump Installation

Creature Comforts HVAC is a rare find for Heat Pump competitive pricing and installation technical proficiency in Halton and beyond. They gave me a significant discount on a Bosch Heat Pump. The installation lead time was fast and the 4 certified installers, Chris, Paul, Blake & Klayton were very experienced, efficient, friendly & had a well bonded working relationship. Lance, one of the two sons in the family business accurately explained how the Coil is installed into the existing furnace. Helen, the mother who does the bookings patiently helped me fill out the lengthy 3 month interest free Loan, as it is a 4 month wait for the $7,000
Gov't Rebate. I was lucky to finally find an honest family-run business who does not inflate prices for 'top of the Consumer Report' products!

Approximate cost of services:
$11,865.00
Was this review helpful?
gking001 in Etobicoke
gking001 in Etobicoke
0 reviews Mississauga, ON
10/10

HVAC maintenance

We have been dealing with Creature Comforts HVAC Inc (and their predecessor, Burlington Energy Systems) since they installed our first furnace and air conditioning units in 2004.

They have been doing the annual maintenance and any HVAC repairs since then.

We have always found them to be reliable and prompt. Recently, we have been dealing with Klayton, and we have found him to be professional, knowledgeable and above all courteous.

We have had a couple of emergency calls, one just this morning, and they have always responded promptly, once even in the middle of a snowstorm.

We would highly recommend them for all your HVAC needs.

Gordon

Approximate cost of services:
$250.00
Was this review helpful?
Private User
Private User
Private User reviews Burlington, ON
10/10

Replacing furnace motor

Hello there,
I just wanted to compliment the way the Creature Comforts in general and Clayton specifically dealt with our furnace issue recently. Our furnace stopped working suddenly, it turned out that we had to replace a motor. Creature Comforts sent a technician named Clayton to fix the issue. He was very professional and yet caring from the beginning to the end (sometimes it doesn't go together as we all know). He and his colleagues at the Creature Comforts were able to ensure not only the issue is solved but it was solved even sooner than we initially were told it would be. Thank you so much! By the way, Clayton installed a humidifier at our house back in 2019, and we were also please with his work. Cheers!

Approximate cost of services:
$1,000.00
Was this review helpful?
Private User
Private User
Private User reviews Oakville, ON
10/10

Furnace / Air Conditioning Maintenance

We purchased our furnace/air conditioner from Burlington Energy Systems, now Creature Comforts HVAC in 2007. Their technician has come for the annual maintenance since that time. Today it was Klayton. I received an e-mail from Creature Comforts HVAC to say that he was on his way, with a photo, so knew ahead of time who was coming. I find this a very thoughtful thing to do. It shows Creature Comforts is also concerned about our safety. The service was exemplary as usual, shoes covered before going through the house, polite, friendly and of course a job well done. Through the years they have been very reliable and helpful. I feel we are in good hands.

Approximate cost of services:
$359.00
Was this review helpful?
Ida
Ida
0 reviews Burlington, ON
10/10

Outstanding Service

I just had my furnace and AC unit replaced by Creature Comforts. Grant assisted me in referencing the best equipment for my needs. Ryan, thank you for your attention to detail and leaving my house cleaner than how I left it! These people are professional, reliable, and their customer service is outstanding.
Thank you!

Approximate cost of services:
$9,900.00
Was this review helpful?
David
David
0 reviews Hamilton, ON
10/10

Annual HVAC Inspection

I purchased my HVAC system through Creature Comforts in 2015. The system has operated perfectly since that time. I have Creature Comforts perform annual service on the equipment. They are always reliable and punctual and I feel extremely comfortable with their performance. I have also purchased a gas fired water heater from them and it has also met my expectations. I would not hesitate to recommend Creature Comforts to anyone.

Approximate cost of services:
$350.00
Was this review helpful?
Marilyn
Marilyn
1 review Burlington, ON
10/10

Furnace Installation

Our furnace was not working on the coldest day of the year on the weekend. Creature Comforts was at our home within an hour. A new furnace was recommended. Portable heaters were given to us and were very effective. A new furnace was installed within a day. Excellent service! Recommend Creature Comforts for your hvac needs.

Approximate cost of services:
$3,592.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Creature Comforts Hvac Inc.

CREATURE COMFORTS HVAC INC. is a local family business operating in Burlington and area for the past four years. The fully licensed Gray brothers have years of experience in the heating and cooling industry. In their quest to be #1 in the industry, they take the time show each client ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Heating & Air Conditioning pros in Hamilton?