United Alarm

Home Automation
Calgary AB T2Y 3M9
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72%

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Reviews by rating (past 12 months)

Reviews for United Alarm

Average customer rating:
7.6 10 (170 reviews)

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M.L. Hodgson from Calgary
M.L. Hodgson from Calgary
1 review Calgary, AB
10/10

Complete Alarm system installation.

Sanita at United Alarm Inc., is the person you want to deal with when you are needing someone with perfect knowledge, experience and who is able to communicate clearly and concisely what you are getting and what to expect.
A generous discount from the company for senior's is very helpful and the smoke alert does get you a discount on your home insurance policy that will end up adding even more value to your security system.
I can now rest easy knowing that my sweet companion and our residence are protected day and night.
Thanks United Alarm for your efficient and friendly service!
Love the keypad and how easy it is to navigate. I have seen some keypads that are a nightmare to figure out and this one is so user friendly.
I would recommend United Alarm to anyone. From first phone call to final installation they are highly professional, on time, deliver a quality product and do it all with such genuine caring and good will. Pleasure to deal with everyone at the office. You can hear the smile in their voices!

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the positive review, customer feedback is very important to us and as well you choosing United Alarm is greatly appreciated. Thanks again.

Kyle Smart from Calgary
Kyle Smart from Calgary
1 review Calgary, AB
10/10

New alarm installation

Recently had United Alarm home security installed to replace our out-of-date AlarmForce system. Customer service and quality was exceptional. The installer was very professional and very helpful in determining our homes' needs. Would definitely recommend to others!

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Charlie Lee from Calgary
Charlie Lee from Calgary
1 review Calgary, AB
10/10

United Alarm

I was with DATA-4 before, and I have decided to switch over to United Alarm, since all my friends and neighbors are using United Alarm as their home security system and their monitor centre is awesome. Vince, the sales rep is very knowledge
able and the technician who did the reprogramming for my home security is very technical too. I am very pleased and happy with the United Alarms services. I would highly recommended to everyone who is looking for home security system and also for those who already have home security should switch over to United Alarms.

Approximate cost of services:
$25.00
3 of 3 people found this review helpful.
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Company Response

Thank you for your post! It is faithful customers like you who have given United Alarm the opportunity to protect homes and businesses in Calgary for over 23 years!

aspenwdz from Calgary
aspenwdz from Calgary
1 review Calgary, AB
3/10

Lynx System

We had United Alarm install the Lynx System with camera system a week ago and have had 3 sensor failures in that time. We are losing confidence in the system and considering returning the system.

Approximate cost of services:
$1,800.00
1 of 2 people found this review helpful.
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Sandeep Khosla in Calgary
Sandeep Khosla in Calgary
1 review Calgary, AB
10/10

Installation of Alarm System

I am so impressed with United Alarm Calgary,they have been very professional from day one to work with starting with the reception to courteous sales rep who explained everything to me
Last but not the least the installer/tech knew what he was doing and his instructions were very clear.
I would be recommending to all my friends and family around

Approximate cost of services:
$0.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much for your positive review and using United Alarm for you security needs. We truly appreciate your patronage and look forward to helping your friends and family in the future.

Susan from Calgary
Susan from Calgary
1 review Calgary, AB
10/10

Return customer

I was a customer with United Alarm, and ended up having to cancel a while back do to financial issue. I recently reactive my account with them and got a free upgrade. Found staff very helpful with everything and I was able to get it installed before the thanksgiving long weekend. Which I was very glad as I has out of town.
Thank you united alarm u guys rock!

Approximate cost of services:
$19.85
2 of 2 people found this review helpful.
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Company Response

Thank you for your continued business we appreciate your support. It is faithful customers like you who have given United Alarm the opportunity to protect homes and businesses in Calgary for over 23 years!

Ella in Calgary
Ella in Calgary
1 review Calgary, AB
2/10

alarm system

This company has a motto:
We are not happy until you're not happy.
They do nothing to keep their customers and are rude and disrespectful, especially Satina, just as others have said.
The positive reviews have obviously been input by themselves.
Way to go, guys! But you'll get found out sooner or later.

Approximate cost of services:
$19.95
1 of 4 people found this review helpful.
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Company Response

Hi Ella,
We are so sorry to hear that you are unsatisfied with the service you received from our company. United Alarm has won multiple awards for excellence in customer service, including the Consumer's Choice Award seven years in a row and the Calgary Herald Reader's Choice Award. We have thousands of satisfied customers, and the positive reviews you see listed are evidence of that. We have no need to post fake reviews; our customers choose to share their positive experiences with others. If you are unsatisfied, please contact our office so that we can have a chance to address your concerns specifically and turn your experience into a better one.

Beng from Calgary
Beng from Calgary
1 review Calgary, AB
10/10

Alarm system installation

I am very happy with my alarm system. United Alarm did a really great job. All the people I've talked were nice. I would recommend them to family & friends!

Approximate cost of services:
$150.00
2 of 3 people found this review helpful.
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Company Response

Thank you so much for your positive review and using United Alarm for you security needs. We look forward to helping your friends and family in the future.

Patrick Pellegrino from Calgary
Patrick Pellegrino from Calgary
1 review Calgary, AB
10/10

Re-start service

Great service on the phone with Satina, pricing was the best and install was the next day. Constantine just left - professional, polite and very knowledgeable. We're all set and ready to go, knowing our place is well protected.

Approximate cost of services:
$0.00
2 of 3 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about United Alarm

Introducing Calgary's #1 privately-owned residential and commercial security company! Since 1990, United Alarm has installed over 60, 000 security systems in Calgary, and has a 99% approval rating among our multitudes of customers. This is proven by being named the Consumer’s Choice Award winner 7 straight years in a row! ...
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