Aetna Glass & Mirror

Mirrors & Glass
Mississauga ON L4Y 3Y3
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Mirrors & Glass
Aetna Glass & Mirror
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63%

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Reviews by rating (past 12 months)

Reviews for Aetna Glass & Mirror

Average customer rating:
7 10 (7 reviews)

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Laura  from Mississauga
Laura from Mississauga
7 reviews Mississauga, ON
10/10

Professional, terrific Service

Raj was terrific to deal with. He prepared the glass shower enclosure on both my bathrooms and I was stunned at how great they look. They totally make the room. Raj was professional and courteous. I would recommend the company again.
Thank you Raj for all your hard work and advise.

Approximate cost of services:
$2,600.00
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0/10

No after sale service

There is no after sale service of this company. They got unprofessional installers, who installed a front door with issues and were not able to fix, the door is not even installed straight and wrong measurements were taken as door had couple of inches gap on both sides. I have been getting cold drafts from multiple places that I can feel from two feet away, My hallway is cold and furnace fan runs often, what a waste of money. They will not reply to my text messages, or return my calls to resolve the issue. Funny when it says for other bad reviews that they take customer service seriously, they absolutely do not. Don't waste your money and go with a reputable company.

Approximate cost of services:
$6,400.00
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Disappointedclient in Mississauga
Disappointedclient in Mississauga
1 review Mississauga, ON
1/10

Bad attitude and wrong measures always

The lady manager has bad attitude towards clients; when we came in she spoke nice and we gave her measurements; when we received the goods all were wrong; came back to her and she started shouting and claiming that she does not take any papers from clients and refused to admit her mistake; very rude in dealing with people.

Approximate cost of services:
$450.00
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Company Response

Hi Sahar
Thanks for your review.
You should also have mentioned that the measurements you brought in the first time were altogether different from what you had when you brought the glass back which means glass people cut the glass for the size you requested.
Moreover we also gave you the money back 100% just for your satisfaction and refused to make you another glass because of your husband's behavior with my female manager.
Your husband doesn't have a sense of talking to females & I've my other employee a witness to that who was working inside the shop when your husband was yelling.
we also installed glass in your kitchen doors free of charge if you remember
But anyways if that's how you take the things, good for you

Mikey in Mississauga
Mikey in Mississauga
1 review Mississauga, ON
10/10

Shower enclosure

These guys are great at what they do. I am a contractor and I use Aetna glass on every job I do. Raj and the team have never let me down. Customer service is excellent as well.

Approximate cost of services:
$1,500.00
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Company Response

Hi Mikey
Thanks for your kind compliment . We always put our clients first

Private User
Private User
Private User reviews Brampton, ON
10/10

shower glass enclosure

Excellent job by Raj at Aetna Glass . I was referred to him by one of my friends . I was very pleased by way he measures and installs . He takes into consideration every minute detail. I will always recomend him for glass jobs

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks a lot for your kind words. Good People like you always encourage us to maintain quality in our work
I appreciate it very much

Private User
Private User
Private User reviews Brampton, ON
10/10

shower glass enclosure

I got my glass shower done by Aetna Glass . I Was impressed with the quality and neatness of work done by Raj and his team. They are really professional and punctual . They did the work On the committed time . I would highly recomend anyone to use their services without any hesitation

Approximate cost of services:
$1,400.00
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Company Response

Thanks very much for your kind words . We always try to put customers first

Martin from Scarborough
Martin from Scarborough
2 reviews Toronto, ON

First Review

8.3/10

Broken basement window

The neighbor's teenage son put a hockey puck through our basement window a couple of days ago. Brought the window to Aetna (which was close to my work) during my lunch hour. Regular turnaround time would have been two days. That didn't work for me so he agreed to have it ready the next day. Picked the window up today and it was ready to go. I didn't really compare prices but it wasn't all that expensive. My only criticism would be that he didn't even wipe down the window and clean it. Anyways, no real complaints. Friendly service. Would use them again.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aetna Glass & Mirror

Shower Enclosures, All kind of Glass and Mirrors polished, bevelled, Tampered, Pattern glass Screen Repairs and manufacturing, Window Replacement Thermo-Pane Replacement Sales and Service
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