The main carpet was hardly soiled. Nic made every area he cleaned much worse looking than it was and told us our carpets were permanently discolored. I took pic of his work, I then spent hrs cleaning his mess and I got most of his mess out. I have tried to get the manager Alex to call me back to give a refund. Alex now avoids my calls. I would never ever hire this company. What they are selling does not work. I have sent pics and Alex knows it's Nics fault and will still not respond to me.
I just wanted my carpets clean and I ended up with a nightmare of black smudge everywhere.
- Approximate cost of services: