Hardwood Giant

Floor Retailers
Vaughan ON L4L 1A5
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66%

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Reviews for Hardwood Giant

Average customer rating:
6.6 10 (187 reviews)

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sarry in Toronto
sarry in Toronto
1 review Vaughan, ON
10/10

Hardwood for stair and basement

Nice Product, Great color option. I really recommended hardwood Giant. I visited lots of store but they provide me flooring on best price. I also get free installation with my products.

Approximate cost of services:
$6,000.00
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Company Response

Hi,

Thank you so much for your kind words, and we are glad that you are happy with our product and customer service. Enjoy your beautiful floor which will last for years! We look forward to your future projects and referrals.

RD Renos in Burlington
RD Renos in Burlington
1 review Burlington, ON
10/10

Amazing, Amazing, Amazing

I’ve been dealing with these guys for many years now and A.J is the man to see. I’ve purchased endless products including flooring and flooring materials and everything I have purchased has been amazing quality. The staff are amazing and are all so knowledgeable and make amazing recommendations. I would never shop anywhere else.

Approximate cost of services:
$7,000.00
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Company Response

Hi,

Thank you so much for your kind words, and we are glad that you are happy with our product and customer service. Enjoy your beautiful floor which will last for years! We look forward to your future projects and referrals.

Private User
Private User
Private User reviews Burlington, ON
10/10

Laminate

I purchased laminate fro. Hardwood giant Burlington sales rep A.J services was very good and material was good I will buy again and redder to all .y friends all staff was good

Approximate cost of services:
$1,227.00
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Company Response

Hi,

Thank you so much for your kind words, and we are glad that you are happy with our product and customer service. Enjoy your beautiful floor which will last for years! We look forward to your future projects and referrals.

Private User
Private User
Private User reviews Toronto, ON
10/10

Hardwood floor

Kamran was great. There was too much wood left over for my job due to a contractor error. Even with the move to the Pickering location they were able to take back the extra wood and save me some money for other parts of my renovation. Thank you for all your help

Approximate cost of services:
$4,000.00
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Company Response

Hi,

Thank you so much for your kind words, and we are glad that you are happy with our product and customer service. Enjoy your beautiful floor which will last for years! We look forward to your future projects and referrals.

Dharmesh P from Toronto
Dharmesh P from Toronto
2 reviews Toronto, ON
0/10

Basement Flooring

I had a flood in my basement and had to some damaged baseboards, flooring and portions of the wall... chose Hardware Giant due to a promotion they were having to replace my flooring and baseboards. The product is alright and installers were decent... though they didn't do a great job of the cleanup. However, during the measuring and finalizing of the invoice... there was a transcription error by the guy who took the measurements (Kamran) and he didn't write down that the Baseboards were needed in the back rooms. So when the installers came... they didn't have it. I'll take my blame in not asking about the baseboard as I had assumed the term "Primed white Shoe Moulding" meant the baseboards.... the customer service sucks!!! Kamran refused to correct the situation and get me my missing baseboard installed citing MY error to look over the invoice and detect the baseboard was not there....

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Bad Hombres in Toronto
Bad Hombres in Toronto
1 review Toronto, ON
0/10

Unethical business practice

Went in for a quote on hardwood flooring. Maqbool asked questions about square footage and preferences and then wrote up what I though was an estimate, $4,252.17. He asked for a deposit to secure the low price. Gave $2,000.00 on VISA. Sent rep to confirm installation but he bumped the price to $11,020.00. We said we can’t afford it and representative said we won’t get our deposit back. Tone suddenly changed to very aggressive and threatening. Went to Scarborough location to complain and it had been closed down. Now pursuing with Consumer Protection and Better Business Bureau. Do not give them a deposit. They try to intimidate you into buying even after you read reviews like this.

Approximate cost of services:
$2,000.00
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Private User
Private User
Private User reviews Montreal, QC
0/10

STAY AWAY - FAKE PRICES

don't deal with them.
STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY
Fake prices... after you agree on one price they change the prices
Don't go to Babar, he is not saying the truth .. don't trust him or deal with him
stay away from them, they even send you different color and product

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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rich litvak from Vaughan
rich litvak from Vaughan
3 reviews Vaughan, ON
10/10

Great Job, service and price

Kamran and Hardwood Giant helped us match the flooring style and colour we needed expertly. The pricing was very competitive and the lead times were spot on. The quality of the product delivered was excellent and the colour matched perfectly. Kamran did the estimate at our home and made recommendations for changes I had not thought of, but made complete sense. The installers did a fantastic job with great attention to detail. The finished product looks beautiful and exceeded our expectations. Kamran was a pleasure to deal with and acted professionally from start to finish. Highly recommended. I will say that some of the negative reviews on this site concerned me, but Hardwood Giant lived up to only the most positive of reviews.

Approximate cost of services:
$6,000.00
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Company Response

Hi,

Thank you so much for your kind words, and we are glad that you are happy with our product and customer service. Enjoy your beautiful floor which will last for years! We look forward to your future projects and referrals.

Ameena in Toronto
Ameena in Toronto
1 review Toronto, ON
10/10

Main level, Upstairs and Kitchen

Quite Satisfied with the Service. Kamran Ahmed, the Sales consultant was extremely helpful and professional. On time delivery. Lot of variety to choose from. The cost was significantly low compared to other competitors.

Approximate cost of services:
$16,350.00
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Company Response

Hi,

Thank you so much for your kind words, and we are glad that you are happy with our product and customer service. Enjoy your beautiful floor which will last for years! We look forward to your future projects and referrals.

Private User
Private User
Private User reviews Vaughan, ON
9/10

Floor Laying

I went to a few stores and found hardwood giant to have the best prices, my sales person Kamran was very helpful and gave great customer service. I would recommend them if your looking to get flooring for your house.

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Hi,

Thank you so much for your kind words, and we are glad that you are happy with our product and customer service. Enjoy your beautiful floor which will last for years! We look forward to your future projects and referrals.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hardwood Giant

Started in 1952 from a small store in Mississauga with a mission to continuously serve the GTA with quality flooring products, great pricing and awesome customer service! Today, we serve approximately 40, 000 happy customers per year and this number is continually growing. Currently, we have six locations in the ...
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