Hardwood Giant

Floor Retailers
Vaughan ON L4L 1A5
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67%

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Reviews for Hardwood Giant

Average customer rating:
6.7 10 (183 reviews)

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Private User
Private User
Private User reviews Brampton, ON
10/10

hard wood installation

I bought hardwood floor from Hardwood Giant Brampton store. They matched price. They provided me written quote and explained me what
is involved in installing hardwood floor. Floor installers were great .they finished the job in time.They cleaned up after job was done . I am very happy with the service hardwood giant floor provided. For my next project i will choose hardwood giant floor.
Thanks you for wonderful job .Keep up good work

Approximate cost of services:
$10,500.00
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Company Response

Hi,

Thank you very much for taking out time to share your experience of working with Hardwood Giant. We highly appreciate your feedback and look forward to future projects and referrals.

Private User
Private User
Private User reviews Toronto, ON
0/10

Condo Renovation - Brutal Quality and Customer Service

I purchased engineered hardwood "hickory click light scrapped brushed" for my 700sq condo. At the store, the wood looked and felt like great quality. The price was reasonable and they put it together quickly and I thought, this is great! In a matter of months any slight scrape against the floor, the COLOUR came off.. it was NOT the original authentic hardwood. I know most wood is treated but this was unbelievable.
After about 10 months, the panels started shifting and were not tightly pieced together. We were under the 1 year warranty and I had called for them to come fix the gaping holes between each panel. THAT WAS 4 MONTHS AGO. I spoke with BABAR and EACH TIME he told me he would "call me back"... Never received a call back and I told him, call me back, leave a msg and let me know the date and time someone can come and fix it. I will make myself available anytime.
RADIO SILENCE.
I should have read the reviews before purchasing. I would NOT recommend this company. Completely unprofessional and it's not quality wood.

Approximate cost of services:
$5,000.00
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Toolsiram in Woodstock
Toolsiram in Woodstock
1 review Woodstock, ON
10/10

Basem ent Floor Replacement

I decided to instal a new floor in my basement and my search led me to Hardwood Giant Scarborough. There i met staffers Kamran and Murli who guided me through their available flooring materials and related pricing. Kamran came and took measurement of the area to be floored, the required materials were ordered. and HG arranged the installation, which was done in two days. Overall, I am satisfied with their service, pricing and installation.

T. Ram

Approximate cost of services:
$5,000.00
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Company Response

Hi,

Thank you for sharing your experience! We are happy that your floors turned out beautifully. We look forward to working with you again!

sali in Scarborough
sali in Scarborough
1 review Brampton, ON
10/10

laminate flooring

Hardwood giant brampton has a very good salesman Imran. Look for this guy very helpful in every aspect . I was confused but he helped me out and on the end of the day very satisfied with the purchase

Approximate cost of services:
$3,000.00
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Company Response

Hi,

We are happy to hear about your experience. We thank you and look forward to working with you again!

Lotzzku in Brampton
Lotzzku in Brampton
1 review Brampton, ON
10/10

Basement renovation.

Staff like Mr. Imran is very accomodating and explains clearly what’s the best for us. Price is very reasonable. Highly recommended as you can find everything in this store, for house renovations.

Approximate cost of services:
$5,000.00
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Company Response

Hi,

Thank you so much for a nice feedback. We are always thrilled to work with a kind customer like you. Enjoy your new floors!

Satvinder Pabla in Brampton
Satvinder Pabla in Brampton
1 review Brampton, ON
10/10

Flooring Laminate

Recently purchased from this store, dealing with Imran was a pleasure and he is certainly an expert and knowledgeable about the flooring products I was looking for. He was very professional and got me the best price possible. Amazing prices and great follow up from Imran. Returning unused flooring was so easy. I would definitely recommend this store, I done a lot of research and shopped around, so happy we found this place.

Approximate cost of services:
$1,700.00
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Company Response

Hi,

Thank you so much for your kind words! We really appreciate your love and support. We look forward to working with you on new projects!

m
m
5 reviews Toronto, ON
10/10

Vinyl Flooring

Purchased some Vinyl flooring and underpading.
Dealt with Shaikh who was excellent to deal with .Listened and understood what I needed and recommended an excellent product. Will be needing hardwood flooring in the near future and will be seeing him again.
Mike

Approximate cost of services:
$3,100.00
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Company Response

Hi,

Thank you so much for your kind words, and we are glad that you are happy with our product and customer service. Enjoy your beautiful floor which will last for years! We look forward to your future projects and referrals.

Adam  in Vaughan
Adam in Vaughan
1 review Vaughan, ON
10/10

Laminate flooring

Hi I just bought laminate flooring from Mr. Gagan he was really helpful, professional, understanding, efficant, and respectful thank you I will recommend this place to everyone very happy with the quality of the product and the great customer service.

Approximate cost of services:
$1,200.00
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Company Response

Hi,

Thank you so much for your kind words, and we are glad that you are happy with our product and customer service. Enjoy your beautiful floor which will last for years! We look forward to your future projects and referrals.

Shashi & Jude in Scarborough
Shashi & Jude in Scarborough
1 review Toronto, ON
8/10

Laminate flooring and supplies.

We were at 1950 Lawrence Avenue East and bought some laminate flooring. The customer service was amazing. Both Mr Kamran and Zaheer were very helpful and provided us with all necessary information and helped us ver much. Excellent customer service.!!!
Shashi and Jude

Approximate cost of services:
$1,000.00
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Company Response

Hi,

Thank you so much for your kind words, and we are glad that you are happy with our product and customer service. Enjoy your beautiful floor which will last for years! We look forward to your future projects and referrals.

Krisztina in Toronto
Krisztina in Toronto
1 review Oshawa, ON
0/10

Worst company ever

NOT RECOMMENDING AT AL!!!!!!!!!!!!!!!!!!!!!!!! I was at the pickering branch on sep 16 and I picked the hardwood that I liked and also gave the deposit. The person who is the manager there told me it will be 2-3 weeks to get it which was fine with me considering that my contractor still doing other things in my place and will give him enough time to finish those . After two weeks I called the shop the see If he has a date for me when can I come to pick it up but he said don't know yet..... I mean WHAT?! After that every time I called I had to block my number to ensure that he will take my call which was unbelievable. I explained to him after 3weeks the this is not what he promised and I need my deposit back which he refuses to give back. Now he's told me that it will be in on nov 1.
I mean doesn't matter how I looking at it from sep 16- nov 1 is not a 2-3 weeks time frame. He will tell you everything what you like to hear to get your commitment but he definitely can't deliver those promises.
Save yourself from a lot of headache!!!!!!!!!!!!!

Approximate cost of services:
$5,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hardwood Giant

Started in 1952 from a small store in Mississauga with a mission to continuously serve the GTA with quality flooring products, great pricing and awesome customer service! Today, we serve approximately 40, 000 happy customers per year and this number is continually growing. Currently, we have six locations in the ...
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