I bought a circular sectional from them two week ago and loving the furniture. When it came for it to be delivered, i was informed that i paid for the side walk delivery which i have never heard of before.
After explaining to them that i have no way of getting it indoor, Julie advised she will take take of it and not to worry. The furniture was delivered indoors and set up. This was beyond the services they will normally provide and it was very appreciated.
They have the best customer service I've have ever received, the delivery guys were cautious, helpful, polite and professional. Julie is the very best.