- Approximate cost of services:
- $24,000.00
- Company Response
We are sorry that you had a poor experience. We tried everything to make your project on time and with no issues. Majority of the problems that were on site were not caused by us, including delays and misunderstandings. There was at-least 3 occasions where we were held off by the contractor not finishing his obligations, this put us behind schedule. A 2 day installation job turned into a week at no fault of our own. Keeping this in mind every-time you needed us we were there with very short notice which included a lot of rescheduling on our part and having our installation schedules effected. We still did this because we wanted to keep you happy. The work that you required another contractor to do was custom trim work which was needed because of extremely crooked walls, in some parts the gaps where over an 1" we recommenced custom trim work to fix this, and asked for a base cost just to cover our expenses. We would have done it for free however we included alot of extras on your project at no cost. We were just trying to be fair. Again we are sorry for not meeting your expectations. We hope that you are happy with the end result.