Universal Alliance Services No Longer In Business

This company was a referal from a friend she was so happy with their service and amazed by their service and integrity. When i called they were excellent in getting back to me when i left them a message. when mr merwan got to my house he explained what he was going to do and how long it will take, overall i was very pleased that i called.

Excellent service, very friendly...they explained everything and answered every question i had! I was able to tell the difference within an hour! breathe easier! and house smelled really fresh.

Thanks

My friend recommended this company for me, so when i saw a deal for this company and i knew my house needed duct cleaning done, i jumped at the chance and bought the deal, called them, and they immediately picked up, booked me an appointment as soon as it was possible (within few days), when he came, he was very friendly, i beleive he was the owner. The person came on time, and took the time to show me what they were doing. He even explained the process to me, and showed me some of the debris they found in my ducts. They also showed me how clean they were after. I was very impressed he did very good job at cleaning the ducts, before he leaves, he made sure that i was completely satisfied with the work. He finished the job within about 2hrs which was perfect. I would def recommend this company to family and friends.

It was an excellent friendly service they did my furnace eventhough my house is a new built but we still needed the cleaning so i would recommend dealing with this company for sure

I moved to a new home in Whitby with small kids and wanted to get duct cleaned of all the construction garbage. I saw a deal from ‘Kajiji’ about the duct cleaning at $139.99 from UAS of Cambridge Ontario. I called them to do the duct cleaning and disinfection services. The owner Marwan agreed to do sanitation for extra $25 ($164) and asked me to buy a deal directly from him instead of Kajiji. I agreed, not knowing that he did that to avoid paying commission to Kajiji and also avoid possible warranty service.
He set-up an appointment at 8 AM in the Sunday morning but send his guy Mohammad half an hour late. He finished the job in just 1.5 hrs at 10. I saw him all the vents and grills and asked him to open return grills also to clean but he did not, saying vacuum will suck it from inside. I never got duct cleaned before and trusted him. I bought a life time air-filter also from him for additional amount and I paid him$220 in full.
After he left, my neighbour asked me to open the grill and check, which I did to find it full of garbage. I have pictures to show how bad the job was done. I immediately called him to come back and see by himself but he declined bluntly by saying that he is not supposed to open return duct and that I should have opened those grills for him! He also made a ridiculous accusation that I would have thrown a garbage into duct after he left to get money back!
I complained to UAS owner by email with pictures, but he rudely defended his men and said he will swing by to see if he has a time whenever next time he is in this area. After several reminders Mr. Marwan told that he is not going to re-do the house and I can clean the duct by vacuuming by my-self!

UAS is a company with rude service persons and a dishonest owner. Never going to recommend to anyone...