Floors Direct North

Floor Retailers
Newmarket ON L3Y 7B3
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Floors Direct North
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94%

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Reviews for Floors Direct North

Average customer rating:
9.6 10 (236 reviews)

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Amanda in Newmarket
Amanda in Newmarket
2 reviews Newmarket, ON
10/10

Hardwood floors on main floor and stairs

After doing a lot of research and pricing out different companies we choose Floors Direct North in Newmarket. Ben and John were great to work with. Any issues we had, they addressed them immediately. I'm very happy with the results and would highly recommend them to all my friends and family.

Approximate cost of services:
$20,000.00
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Company Response

Thank you so much for the Review Amanda and for saying you would recommend us to your family and friends. It is much appreciated.Enjoy what's left of this late summer :)

Kind regards

Jeannie

Craig a.
Craig a.
3 reviews Newmarket, ON
10/10

All new carpet on upper level, new flooring in kitchen, laundry room and powder room

We were very satisfied and happy with the service that floors direct north provided. Jeannie and Martin were very helpful with picking product and pricing and I can't say enough about the installers. They were efficient, pleasant to speak with, and very good tradesmen. They do really amazing work! Thanks so much!

Approximate cost of services:
$10,000.00
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Company Response

Thanks Wendy. You are a most definitely a trendsetter in being one of the first to have the new Mannington vinyl floor and I really love it! Great choices all round and it was a real pleasure working with you.

Take good care and enjoy your new floors.

Kind regards

Jeannie

Deirdre Forsyth  in Newmarket
Deirdre Forsyth in Newmarket
1 review Newmarket, ON
10/10

Basement floors

Dealing with Floors Direct North was a great experience. Jeannie was a tremendous help in advising me what to choose for flooring for our basement after a flood. Her knowledge and experience was incredible. Thanks so much Jeannie, I would highly recommend this company.

Deirdre Forsyth

Approximate cost of services:
$0.00
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Company Response

Thank Deirdre, what a sweetheart you are. I'm so glad you loved your floor it was a real pleasure working with you.

Thanks again, Deidre and enjoy the rest of your Summer.

Kind regards

Jeannie

Private User
Private User
Private User reviews Toronto, ON
10/10

Very professional company!

We had very good experience with Victor and Faisal. Faisal was very supportive in communication in the whole process. Victor inspected our floor carefully and provided us with professional and cost-effective advices. The work was done perfectly. This company is trustworthy. We strongly recommend this company.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the review it's much appreciated. I'm so glad you had a good experience with us as it's always what we strive for. Flooring isn't cheap by any means and we want to give you the best recommendations we can based on your budget. Again, thanks for the review and enjoy your floor.

Kind regards, Jeannie

icehounds29 in
icehounds29 in
1 review Markham, ON
10/10

New Flooring

We had a excellent experience with Direct Floors. The price was good, the sales staff very helpful and the installation was top notice. This job was for 800 sq feet of Flooring. Would recommend them to anyone.

Approximate cost of services:
$6,000.00
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Company Response

Thank you so much for taking the time to review us and we're thrilled you had such a good experience and found everyone helpful. Thank you again.

Kind regards

Jeannie

Allyson in Newmarket
Allyson in Newmarket
1 review Newmarket, ON
10/10

Installation of Hardwood Flooring

We chose Floors Direct North through the HomeStars reviews and had the pleasure of meeting them at the Newmarket Home Show. We booked an in-home appointment for measuring, hardwood selection, etc. Martin was very nice and great to deal with. Our installer Steve did a terrific job on our floors, he is very skilled. Jeannie was an absolute delight to deal with as well. She was the person I was in contact with the most as she does all the organizing behind the scenes. From before sales, installation and after sales, this company is top notch in my books. We will definitely use them in the future!

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Allyson, you're a superstar! Thank you so much for the really lovely review. I think your floor and matching stair are gorgeous. Great colour, great choice! All of us involved so appreciate that you took the time the write in for us. Anytime you want anything, we'll be here and extremely happy to help.

Kind regards, Jeannie

donnavarmstrong in Bradford
donnavarmstrong in Bradford
1 review Markham, ON
10/10

carpet and tile work

The job was done beautifully from the beginning when we had the estimate and got good advice to the team that came into the house and installed the carpet and tile. They were very careful and did an excellent job. They were never in a hurry to get the job done but took the time to make sure the details were done properly. I am very happy with the results

Approximate cost of services:
$14,000.00
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Company Response

Hi Donna, I just happened to on Homestars when this in. Thank you so very much for the review. We so appreciate you taking the time and to be honest, we love having great customers like you to deal with. Makes our job that much easier. Thank you again.

Kind regards, Jeannie

Private User
Private User
Private User reviews Newmarket, ON
10/10

Hardwood flooring

I had work done twice by this company and each time I was more pleased. The first job was the main floor and stairs in hardwood and carpeting on the second floor. It was complete in 3 days and any attention to details that I had, was gladly fixed.
The second job was the upstairs hall, because hind sight is 20/20.The installers were efficient and even swept their way out the front door.
John, Kyle and Ben were most helpful and most of all did not try to push me to a higher price point. Thanks guys.

Approximate cost of services:
$12,000.00
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Company Response

Thank you so much for the super review. We are very pleased you're happy and found the team so helpful.

Thank you again
Kind regards, Jeannie

David Bowers from Aurora
David Bowers from Aurora
3 reviews Aurora, ON
10/10

Stair Runner

Referred by a great friend, we had a wonderful experience from start to finish. Exceeded every expectation. Great pricing on high quality products. Professional and friendly service. Highly recommend Jeannie and her team.

Approximate cost of services:
$1,200.00
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Company Response

Thanks so much for the review Dave, it was a pleasure to deal with you too. If you need anything in the future, please don't hesitate to give me a call.
Hugs
Jeannie

Private User
Private User
Private User reviews Brossard, QC
10/10

main floor hardwood

the experience was excellent from entering the store and being
shown product and given pricing and booking a measure appt.
John the sales person was knowledgable and very friendly.
The owner was at my home within the week and the install was
the following week.
The install was done quickly and my house looked clean and put
together when I got home that same day . I was so thrilled with the
whole experience from start to finish. Highly recommend

Approximate cost of services:
$4,000.00
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Company Response

Thank you so much for your lovely Review, I'm so glad we did a good job for you. Ben tries hard to make our customers happy and I know he enjoyed working with you too.
Thank you again,
Kind regards, Jeannie

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Floors Direct North

We cover the whole of the GTA and beyond and carry most major brands of hardwood, laminate, carpet, tile and vinyl. We are also ICC (Insurance Claims Collaborative) registered for restoration of damaged floors.

Why not pop in to our showroom in Newmarket where you can see our collection first hand, along with current special offers, or visit www.floorsdirectnorth.ca

We offer a shop-at-home service, first-class customer care and a friendly smile. Our customers are important to us and whilst we aren't perfect, we try hard and pride ourselves on the care and attention we give to every project. Our installers are masters in their fields and you can rest assured you'll be very happy with the installation of your chosen flooring.

We also specialize in custom made stairs.

CATEGORIES
Floor Retailers, Carpet & Rug Retailers, and Floor Laying & Refinishing
PRODUCTS
Hardwood, Engineered wood, Carpet (residential and commercial), Laminate, Luxury Vinyl Tile and Plank, Cork.
SERVICES
Installation, custom made stairs, shop-at-home service, cash and carry, Suppliers of transition, 1/4 round, doorstop and baseboards
BRANDS
Masland, HGTV products, Preverco, Shaw, Mohawk, Kane, Manninton, Shneir, Anderson, Tosca, Bruce, Goodfellow, Armstrong, Twelve Oaks, Laurention, Roxton, Beaulieu, Homerwood, Mohawk, Kraus, Masland, Godfrey Hurst, Vi-Floor, Tuftex, Richmond, Dixie Home/Lifestyles, Congoleum, Adura and many many more. Please check our website for a full list of suppliers
STYLES
Hardwood and engineered including hand-scraped, wire brushed, distressed and classic. Over 450 laminates to choose from. Hundreds of carpets including cut pile, berber, patterned and wool. Lots of new styles arriving constantly. Luxury Vinyl Tile and wood look plank.
SPECIALITIES
Custom Made Staircases and a shop-at-home service. We are also ICC registered supplying and installing flooring for insurance claims.
WEBSITE
https://www.floorsdirectnorth.ca
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
12
RETURN POLICY
No returns after 1 month, no opened boxes. 35% restocking charge may apply. Some companies do not ac
PAYMENT METHOD
We take, Visa, Mastercard, Debit, cheque and cash.
MEMBERSHIPS
WSIB, Chamber of Commerce for Newmarket, Aurora and Markham Board of Trade
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All our work carries a one year warranty as well as the manufacturers guarantee.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.