We went with Seaway in Markham to install our semi above ground pool. What a nightmare!! Here are the brief notes on what happened:
- Install was promised to be at the beginning of spring, we got it in by the end of June
- the install was full of issues leaks that had to be fixed 3 times, the bottom is pitted and not completely smooth. The top rails arent all straight. So disappointing after spending so much money
- when they came to open the pool, they refused to turn on and show us how to use the heater THAT CAME WITH THE POOL because we didnt go with their gas technician (who was $7000.00 and several other quotes for gas was $2600.00-$2300.00)
- dealing with Seaway team regarding these issues was frustrating to say the least. They were slow to respond, they were very dismissive and not helpful
WORST customer service ever.
- Approximate cost of services:
- $123.00