RUDE, UN-PROFESSIONAL & DIS-SATISFACTORY EXPERIENCE: Darwin came to my house in 2 separate occasions with no business card or information, except to un-professionally inform me that the rest of my neighbours will be using Integrity Fence to complete our shared fences and that we're the last house that hasn't confirmed. I was provided with no introduction, no price quote, no information or contract TWICE at my door to assist my decision. I had to deal with an extremely rude and HIGHLY INCOMPETENT OWNER TWICE. As I provided feed-back in hopes that he will gain experience to improve his service, he declines and denies everything arrogantly. TWICE IS ENOUGH! I highly discourage people to deal with arrogant business owners who do not treat their customer with the upmost integrity, respect and professionalism. It's interesting that Darwin came up with the name "Integrity Fencing" yet there's no traits of integrity through his business practice. I would NOT recommend this business to anyone.
- Approximate cost of services:
- $2,000.00
- Company Response
We are shock to see comment like your merely because your description of how the project was handle is way far from the way that we handle our projects. We enjoy of an excellent reputation in the field because we think that beside the affordability and workmanship which is very important, what it make a real different and make us stand out is our customer service starting from the receptionist who answer our customers calls to the carpenters who perform the job, we treat our customers with respect and value their opinions, We approach always our customers in a professional way with no pressures taking the necessary time to make clear all their concerns and we are open to suggestion to improve our business. After all is thanks to you, our customers, that we are one of the leader companies in the field. Our apologize is we were not able to satisfied your need in a better way.
Integrity fence & decks