Direct Buy Furnace Ltd.

Heating & Air Conditioning
Maple Ridge BC V2X
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HomeStars  >  Heating & Air Conditioning in Maple Ridge  >  Direct Buy Furnace Ltd.  >  Furnace replacement and AC installation
Keith
Keith
2 reviews Richmond, BC
2/10

Furnace replacement and AC installation

Wanted to install an AC in my home and eventually settled on a furnace replacement + AC install + energy management device to work within 100A limit of home.

Installation went OK, but required some follow-ups to finally meet inspection requirements.

Before agreeing to the work I'd asked by email for a specific energy management device to share load between the house and de-energize my EV charger when needed, but resulting install was configured to de-energize the AC unit being installed.

Now after 4mo of back-and-forth with Direct Buy Furnace CEO and their sub-contractors, CEO is insisting this was not actually agreed to and that I would have to pay to have the unit reconfigured to my original request and also that I shouldn't need what I'd asked for anyway.

I would not recommend working with this company

Approximate cost of services:
$18,000.00
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