I would like to recommend the exceptional service I received from Highmark Plumbing representative Matt Shew in dealing with my flooded crawlspace. He called to confirm his arrival time, investigated the problem, and advised me about my options. He made the repairs I requested, confirmed that they worked, and left me with advice about other remedial work. He came prepared with all the tools and materials required for the job, and there were no surprises with the bill. I very much appreciate his professional and courteous manner while dealing with an unpleasant job. I’m a happy customer, and Highmark will be my first call for future plumbing needs.
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- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?