We obtained quotes for the garage door from 5 different companies; we found the information that Chris gave us very honest and very helpful (told us about different products available on the market and how they compare whereas the rest of the companies just tried to sell us their one product). We exchanged a number of e-mails and phone calls to have questions answered before deciding to choose them and Chris was always prompt and nice.
We installed the door in the existing frame and this required low headroom tracking; a couple of the other companies we obtained quotes from described semi-apocalyptic scenarios about having this done, having to remove the entire storage area above the garage door, etc. and seemed not to be sure how this can be done. When Chris came to give us a quote he seemed to know exactly what he was doing, and the installation was without any incident.
Chris and Andrew did the installation at the date and time that we agreed upon and it was a pleasure to have them in our house. They did not have the hardware we wanted on the installation date, offered to install a more expensive one that day at no extra charge and, since we preferred the one we had chosen initially, Chris came specially 2 days later and installed it. Everything was left clean at the end. The door functions very quietly and we are very pleased with it.
Overall a most pleasant experience, we will recommend them to all our friends.
- Approximate cost of services:
- $2,100.00