Thank you for the review Phyllis. I will pass this along to the staff as well. We hope you enjoy the firewood and look forward to serving you again in the future.
Renee, hopefully we solved everything for you after our emails and discussions. As discussed, all bulk firewood deliveries are loaded by machine (therefore, less expensive) than totes (hand loaded). It's rare to have that much debris but I'm glad Shawn was able to stop by after his deliveries to help...he said you had a good chat.
Thank you for the feedback again. As previously discussed, many of our suppliers were having product delays during an unprecedented time in the industry. In our 15th season, quality is important to us and we won't sell wet soil after a couple inches of rain. It looks like your card was promptly refunded on our end but can't speak to your credit card company statement timing. All the best in your future landscaping endeavors.
Wood delivery with excessive bark
purchase and delivery of mulch