Northwood Roofing Ltd.

Formerly Total Roofworks
Roofing
Unit 502 - 20540 Duncan Way Langley BC V3A 7A3
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Roofing
Northwood Roofing Ltd.
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94%

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Reviews for Northwood Roofing Ltd.

Average customer rating:
9.6 10 (45 reviews)

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Kevin
Kevin
1 review Maple Ridge, BC
9/10

Gutter supply and installation

There were some weather delays and one call back to fix an issue but through everything the customer service provided was second to none! I would highly recommend Northwood Roofing.

Approximate cost of services:
$1,200.00
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Company Response

Hi Kevin,

I wanted to thank you for the kind review and more importantly your patience. I hope to do more work with you in the future!

Angela N.
Angela N.
1 review Delta, BC
10/10

Miss control

Great at calling back
Keeping me informed and great work
Price was what was quoted

Approximate cost of services:
$500.00
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Company Response

Thanks for your feed back Angela! I am glad you are happy with our service! :)

fergiesharp
fergiesharp
1 review Langley, BC
10/10

Total Roofworks--a leaky chimney

Work was done quickly and efficiently. But moreso, I want to let you know how much I appreciate Sara. She was so helpful and reassuring during a stressful time. In fact she followed up on the workmenship. She is exceptional, cheery and positive and represents Total Roofworks well and professionally. Sara is an asset to your company and because of her professionalism, we look forward to doing business with you again.

Approximate cost of services:
$302.00
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Company Response

Thank you so much for such a kind review! It was such a pleasure working with you and I so glad everything went smoothly. It is customers like you that make me absolutely love my job and even more, the company I work for. Thank you again!!

Jack B.
Jack B.
1 review Langley, BC
10/10

Roof replacement

Total Roof Works replaced our cedar shake roof.
Expert advice at meeting onsite for quoting, a firm and concise quote, where we dealt with details in a friendly fashion, to confirm exactly what we wanted, and a competitive price.
The crew were friendly, very hard working, and even through weather delays, completed the job in a timely fashion.
We would recommend Total Roof Works for anyone looking for a roof repair or replacement.
Thanks to Matt, Rob, Brandon, and the whole crew, a job well done!

Approximate cost of services:
$16,000.00
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Company Response

Thanks for your feedback Jack. It was a pleasure to do business with you and we are pleased to know you are so happy with our service. Enjoy your new roof!

todd
todd
1 review Surrey, BC
9/10

new roof

well staffed profession job...in and out in under a week for the entire roof... well prepared and organized.

Approximate cost of services:
$23,000.00
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Company Response

Thank you for your feed back. We do our best to provide our customers with prompt and quality service

Jay Grewal in Surrey
Jay Grewal in Surrey
1 review Surrey, BC
10/10

Roof replacement

Having a segment of your roof replaced is no picnic, but Total Roof Works made the process easy and painless. We just want to thank their team for all of the time they spent with us, going over some of the ideas for our roof. It's the personal touch and the quality of work that makes them stand out. Thanks again guys!

Approximate cost of services:
$2,500.00
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Company Response

Thank you so much for your response Jay. Your input is valuable to us.

jurstuju
jurstuju
1 review Vancouver, BC
10/10

residential roof replacement

We had estimates from several companies, but chose Total Roof Works because they gave us the most favourable estimate. From start to finish, the experience we had with TRW was very satisfactory: problem-free, efficient, pleasant. Matt (one of the owners) who we met at the beginning was very open; he responded to all our questions and concerns clearly and promptly. He inspired confidence and trust. And now that it's all done, we can honestly say that our feeling was right. The team of workers, who were here for 4 long days, were very hard-working, respectful of our property, and also the neighbour's, as they did their work, and were very pleasant. They did a great job on the roof and also did a great clean-up after. Communication with the office staff was also pleasant, helpful and prompt.We highly recommend Total Roof Works

Approximate cost of services:
$16,000.00
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Company Response

Thank you very much for your response. We realize that choosing a roofing company is a big job in itself and we are thankful that you trusted your investment with us.

Troy H from Surrey
Troy H from Surrey
2 reviews Langley, BC
10/10

New Residential Roof

I was really really impressed with Northwood Roofing. They are very professional and not only do a good job, but do it properly without cutting corners. They supplied and installed my new roof and we upgraded to Landmark TL's to get a thicker shingle, our builder wanted a really quick turn around and Northwood lived up to the timelines. Would highly recommend them over other roofing suppliers who took forever to quote, or just didn't bother getting back to me!

Approximate cost of services:
$25,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Troy, thank you for your feedback. Please be sure to contact us if you have any questions or concerns

Stan
Stan
1 review Delta, BC
10/10

Roof

Our 20 year old cedar roof was at the point where we could get it repaired and be good for another 2-3 years or replaced altogether. Northwood emailed me a detailed cost for both options.

One night I heard some noise on the roof top. I went outside to find a raccoon tearing off cedar shingles from the roof. I was able to scare the raccoon off. I emailed Matt (Northwood Roofing) that night for him to come over the next day. And sure enough Matt came the next day, repaired the hole, found 4 more holes and repaired those as well. I was very impressed. Later on that evening it started to rain so Matt's quick response made a huge difference.

My wife and I decided to go with having the whole roof replaced even through the holes were fixed as there were other weak cedar shingles at different spots on the roof that would have been an easy target for the raccoon.

Matt provided us with some shingle samples and sample homes to view. This really helped in our decision making. We decided to go with Certainteed Landmark TL which are asphalt shingles but are so thick they look a lot like cedar shakes but without the regular maintenance of cedar.

A week later, the roofing crew (Jeffrey and his team) came and finished the job in about a week. They were very polite and professional. Once the job was finished, Matt did a walk-through with me to address any minor issues on the spot.

We are very happy with the outcome of our roof. It looks fantastic. We are getting a lot compliments from our neighbours.
Some of our neighbours have already contacted Northwood to have their roof done

Approximate cost of services:
$13,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Stan,
Thank you for your kind words and it was a pleasure working with you and your family. Enjoy your new roof and we appreciate and thank you for your business.

Matthew Severson
Northwood Roofing

Orin T. from Surrey
Orin T. from Surrey
1 review Surrey, BC
10/10

Roof repair

Called Northwood Roofing about a small leak in the shake roof over a garage area. I was given a quote over the phone for investigating the leak, and a technician came out that same day (as rain was expected the following day). He arrived in timely fashion and replaced a couple of shakes and added shims where necessary. A leak test revealed the source, and the problem was soon resolved. The invoice reflected the original quote plus parts and taxes.

Approximate cost of services:
$185.00
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Company Response

Thanks for the review Orin!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Northwood Roofing Ltd.

Free roof inspections available - please call for more details.
With a company-wide commitment to safety, integrity & quality, the team at Northwood Roofing Ltd offers cost-effective roofing services to clients big and small. We work hard to consistently provide top-notch service at a reasonable rate. Residential and commercial clients, call us today to find out how we can help with your flat or sloped roofing or roof repair project.

BBB A+ Rating
Member of Greater Langley Chamber of Commerce
GAF Certified Contractors
CertainTeed Certified Contractors
Workmanship & Manufacturer's Warranties

CATEGORIES
Roofing
SERVICES
Commercial and sloped roof installation. Roof repairs. Roof inspections. Gutter installation. Gutter repairs and replacement. Workmanship and Manufacturer Warranties. Residential, Commercial and Strata.
BRANDS
GAF, CertainTeed
SPECIALITIES
COR Safety Certified, Certified Climate Smart Business, GAF Certified Warranty Installers, CertainTeed Certified Warranty Installers
WEBSITE
http://www.northwoodroofing.com
YEAR ESTABLISHED
2003
LICENSES
WorkSafe BC, 2 million Liability Insurance
MEMBERSHIPS
BBB A+ Rating
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Full Manufacturers Extended Warranties
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.