Northwood Roofing Ltd.

Formerly Total Roofworks
Roofing
Unit 502 - 20540 Duncan Way Langley BC V3A 7A3
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Roofing
Northwood Roofing Ltd.
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94%

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Reviews by rating (past 12 months)

Reviews for Northwood Roofing Ltd.

Average customer rating:
9.6 10 (45 reviews)

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Edith in Langley
Edith in Langley
1 review Langley City, BC
10/10

Great Service

Northwood Roofing,
The leakage into our rooms, after that horrific Sunday flooding, was very unnerving for my special needs daughter and I; just one more thing my husband would've normally handled (who passed this past year). I am so thankful my eldest daughter called Northwood the following day who said no one would be able to come out in the evening, however, Jessie was able to make it much earlier. He was very kind, supportive, and helpful; he took pictures and explained what had to be done immediately to curb the leaking which was minimal. I told him I was all set to replace the roof, granted it would have to be on my line-of-credit, but Jessie assured me we could wait another couple of years; what a relief.
Thank you so much for the great service in time and energy.

Take Care
Samantha and Edie Burgess

Approximate cost of services:
$900.00
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Company Response

Hi Samantha and Edie thanks for your kind review. Glad we could help. We look forward to working with you on your next project.

Terry in Coquitlam
Terry in Coquitlam
0 reviews Coquitlam, BC
10/10

Excellent friendly service

Very prompt to complete quote. Reasonable priced. Quick to complete contracted work in a very efficient manner. Very pleased with the results. The employees are friendly & nice to deal with. Highly recommend this company. Will definitely use them again!

Approximate cost of services:
$670.00
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Company Response

Thanks for choosing Northwood for your roofing project. We are happy the job went smooth sailing.

Private User
Private User
0 reviews Surrey, BC
10/10

New roof installation

We were looking to get a new roof put on a house we had recently purchased. I had called a few places for quotes to see what prices were like and what time frame the work be completed in. Northwood Roofing came to our residence very quickly to discuss both. A representative named Eric arrived and was able to answer all my questions and address any concerns that we had. He was professional and polite. We are very happy with the work Northwood Roofing did and would recommend them.

Approximate cost of services:
$19,000.00
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Company Response

Thanks for your review. We take pride in the response time and delivery of our service.

Private User
Private User
0 reviews Vancouver, BC
10/10

Roof replacement

Northwood Roofing has helped me with roofs at two homes over the last few years. From roof inspections to repairs to replacement, I have found excellent customer service, fair pricing, and dependable workmanship.
I really appreciate how promptly Crystal will call you back if you contact them. The roofer Eric is also very friendly, knowledgeable, and patient. He took the time to explain to me the pros and cons of each roofing option and was willing to work with me on my preferences. Although the pricing is not the cheapest, Northwood provide guarantees on their materials and workmanship that gives you peace of mind.

Approximate cost of services:
$26,000.00
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Company Response

Thanks for your review! Customer service is our number 1 focus. With the proper planning in the beginning stages makes for a smooth project.

Private User
Private User
0 reviews Toronto, ON
10/10

Integrity Excellence Professional

We contacted at least half a dozen “roofing companies”. Few responded in a timely or professional manner. Northwood Roofing impressed beyond expectations.

Their crew courteous, clean and extraordinarily respectful!
They even repaired hidden rotted plywood as part of their complete “roofing system” without extra costs.

Their rep was honest about every detail and kept saying “Nobody does a better job!”
They were correct.

We have the nicest roof in the neighbourhood.

Thank You Team Northwood!!!

Approximate cost of services:
$47,000.00
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Company Response

Thanks for choosing Northwood Roofing for your latest project. We take pride in our customer service and installations. Happy to see your place as the "nicest roof in the neighbourhood".

Private User
Private User
0 reviews Langley, BC
10/10

Replace and repair roof and gutters

While replacing soffits, we discovered that our roof had rot in the substrate. Northwood came out and identified the source of the problem. We decided to replace entire roof rather than spot repair. Northwood was able to repair and replace our roof system within a short 2 day window of good weather. Well done.

Approximate cost of services:
$20,000.00
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Company Response

Thanks for your review. Working in between rain days can be tricky and keeps us on our toes.

Private User
Private User
Private User reviews Surrey, BC
1/10

Poor worksmanship / Poor customer service

Our Strata awarded a gutter replacement contract to Northwood, in 2019. What seemed +ve, with all the good reviews, become an experience in frustration. The quality of work was poor, with numerous oversights and careless attention to detail - including even the most basic!
Despite several calls, e-mails and reassurances by Northwood to return and correct the anomalies, we continue to wait, month after month, from well before the pandemic. Would NEVER refer N/Wood to anyone. No integrity/honesty.

Approximate cost of services:
$15,000.00
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rolly.wessel
rolly.wessel
1 review Surrey, BC
10/10

Built-in gutter membrane repair

I was impressed by the new roofs the crew installed for my neighbors so I asked Jesse if he could patch all my built-in gutter membrane seams. He looked at them immediately and got me a quote. The best part was that he went the extra mile to fit me in before the rains started. Great and knowledgeable crew, cleaned up everything when job was finished .
( Now it can rain!!! ) Job well done.

Approximate cost of services:
$1,200.00
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Company Response

Thank you so much for your response! I am glad we were able to accommodate your job and make sure those gutters were sealed before this monsoon hit! I will be sure to forward this review to Jesse and his crew for them to read. Have a wonderful and leak free rainy season!

North D.
North D.
1 review Delta, BC
10/10

roofing

everything from the quoting, to the amazing one day service (which included a torch on area as well as shingles) to the clean up. Can't say enough. Plus, their price was lower than 3 of the 5 quotes I received.

Approximate cost of services:
$12,000.00
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Company Response

Thank you so much for your kind words! I am so happy that you are pleased with the service you received from Northwood Roofing! Thank you kindly and we look forward to working with you in the future!

jrsivak in SURREY
jrsivak in SURREY
1 review Surrey, BC
10/10

NEW ROOF

NEW ROOF NEEDED

Read many different reviews on roof companies and decided on Northwood Roofing.
We felt they were a reliable established company with a 10 year warranty on labor and material and used good quality products.
Company owner Matt,came over explained all details of contract, and set a starting date.
Jessie ,the crew foreman and his 5 experienced installers did an excellent job in 5 days. Any information needed was provided by Jessie.
All garden plants,etc were protected and all clean up done at the end of each day.
All were very professional and knew their jobs,great team.
Many compliments by passer boys and neighbors about how good the roof looked and what a improvement to the home.
Office worker Sarah, very pleasant and helpful with any information that was needed.
Highly Recommend Northwood Roofing to anyone!

Approximate cost of services:
$0.00
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Company Response

Thank you so much for your kind words! I remember this job well and dealing with home owners like you is always a treat! You were so great! I appreciate the review as it is always helpful to have feedback. I hope you enjoy your beautiful new roof and have an amazing summer!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Northwood Roofing Ltd.

Free roof inspections available - please call for more details.
With a company-wide commitment to safety, integrity & quality, the team at Northwood Roofing Ltd offers cost-effective roofing services to clients big and small. We work hard to consistently provide top-notch service at a reasonable rate. Residential and commercial clients, call us today to find out how we can help with your flat or sloped roofing or roof repair project.

BBB A+ Rating
Member of Greater Langley Chamber of Commerce
GAF Certified Contractors
CertainTeed Certified Contractors
Workmanship & Manufacturer's Warranties

CATEGORIES
Roofing
SERVICES
Commercial and sloped roof installation. Roof repairs. Roof inspections. Gutter installation. Gutter repairs and replacement. Workmanship and Manufacturer Warranties. Residential, Commercial and Strata.
BRANDS
GAF, CertainTeed
SPECIALITIES
COR Safety Certified, Certified Climate Smart Business, GAF Certified Warranty Installers, CertainTeed Certified Warranty Installers
WEBSITE
http://www.northwoodroofing.com
YEAR ESTABLISHED
2003
LICENSES
WorkSafe BC, 2 million Liability Insurance
MEMBERSHIPS
BBB A+ Rating
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Full Manufacturers Extended Warranties
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.