I have an older roof with a leak that has been popping up during driving rain falls. I called City Wide roofing and Aaron the owner came and did his best to fix the roof leak. It was good for a few months but the leak seems to be a bigger problem than what we anticipated. Aaron did warn us before the repair was done that the leak may come back and if it did he was willing to provide a full refund. When we called Aaron over the weekend advising him that the leak came back he promised to come by the very next day to provide options for the repair and also a full refund for the initial repair. Aaron is a gentleman and stuck to his work. He showed up the very next day, first gave us back the money from the initial repair and then provided options with no pressure at all. He is a person who holds true to his word and I have no issue giving him the job or sending him referrals.
- Approximate cost of services:
- $250.00
- Company Response
When it comes to repairs, they are tricky since the work was not done by our company. We try our best but sometimes the problem is a lot bigger. We are honest from the start to the finish with our customers we let them know right from the start how good or how bad it is.
Thank you very much John for review and you know we are jus a phone call away.