Nu Phase Electric Ltd

Richmond BC V7E
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HomeStars  >  Lighting in Vancouver  >  Nu Phase Electric Ltd  >  Undercabinet LED lights..
Doug from Vancouver
Doug from Vancouver
5 reviews Vancouver, BC

Undercabinet LED lights..

I obtained several quotes from electricians with high ratings on Homestars, but ended up choosing Neil for several reasons. First, he responded quickly when I requested a quote via their website. He provided a quote based on the problem I told him I was having. One company wanted to charge me just to assess the situation without fixing the problem. He texted me when he was getting close to arriving at my home, and when he arrived he quickly identifed the problem and fixed it within an hour. During his trouble shooting he asked me for the specifications of the lights and determined that the tranformer was designed to handle up to 4 pucks; I had 5. So the driver was finally failing after three years. Good thing I had purchased a 24 watt transformer for my brand of lights the day before since I thought the flickering lights could be from the transformer. Based on him being there for shorter period than he had anticipated just to replace my transformer, Neil lowered his cost! He is honest, personable and skilled. I highly recommend him.

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Company Response

Thank you for the great review. This customer was very patient and polite. I identified the problem right away. Based on experience. Luckily you had already purchased a transformer and as soon as we swapped it out everything was working perfectly. Enjoy your kitchen lights.